CSR for Insurance Brokerage/ (Virtual Process/work onsite set-up)
CSR for Insurance Brokerage/ (Virtual Process/work onsite set-up)
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- Posted a month ago
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Job Description
Description
- Handle customer inquiries regarding insurance products and services.
- Provide exceptional service by resolving customer issues and concerns promptly.
- Assist clients in navigating through virtual insurance processes.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance the overall customer experience.
- Educational Qualifications: Bachelor's degree in a relevant field preferred.
- Experience Level: atleast 6 months of bpo experience handling voice internation account
- Skills and Competencies: Proficient in English language, customer service, and problem-solving.
- Skills and Competencies: Strong organizational skills and work ethic.
- Skills and Competencies: Familiarity with call center operations and technical processes.
- Qualities and Traits: Adaptability and a positive attitude.
More Info
Key Skills
Technical processes
Familiarity with call center operations
Proficient in English language
About Company