CSR Digital ads - Taguig Mckinley Site

Description

• Manage and respond to customer inquiries regarding digital advertisements.
• Assist customers in troubleshooting and resolving issues related to online ads.
• Provide guidance and support for customers utilizing our digital advertising platforms.
• Collaborate with the marketing team to improve customer engagement and satisfaction.
• Analyze customer feedback to enhance service delivery and product offerings.
  
  

Requirements

• Educational Qualifications: High School diploma or equivalent required; further education preferred.
• Experience Level: 1-3 years of experience in customer service or related field.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Excellent problem-solving abilities and a positive attitude.
• Working Conditions: Fast-paced environment with a focus on customer satisfaction.
  
  

At least 6 months experience in Digital Ads, Content Moderation, Digital Marketing, or Digital Sales

OR

Minimum Of 2 Years CSR/TSR Experience

Higher offer for candidates with:

At least 2 years overall work experience

Requirements:

Excellent communication skills

Willing to work onsite in McKinley, Taguig

Amenable to shifting schedules