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CSR - Customer Service Representative

1-5 Years
PHP 17,000 - 30,000 per month
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  • Posted 23 hours ago
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Job Description

Responsibilities:

  • Respond to customer inquiries and requests via telephone, email and chat in a timely manner
  • Document all inquiries, requests, resolutions, and follow-up tasks
  • Escalate questions and requests to appropriate departments or persons following the guidelines provided
  • Know the products inside out to answer customer questions
  • Process orders, forms, applications, and requests
  • Ensure customer satisfaction and provide professional customer support

Qualifications:

  • Fresh Grad w/ or without BPO Experience
  • Willing to work onsite

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About Company

Job ID: 151450387

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Skills:

CSRCustomer ServiceHealthcare KnowledgeTeamworkAdaptabilityCompliance