Job Responsibilities
- Assist customers with online orders, returns, and exchanges
- Handle product inquiries and shipping concerns
- Process refunds, replacements, and order cancellations
- Track and update delivery status
- Resolve customer complaints and escalate when needed
- Provide accurate product and policy information
- Ensure customer satisfaction and quality service
- Meet performance targets and compliance standards
Other Openings
- CSR - Financial Account - Davao City
Why Join Metacom
- PHP15000 - PHP 16000
- HMO
- Paid Trainings
- Government Mandated Benefits
- 13th Month Pay-
Qualifications
- College Graduate with 1 TO 3months BPO experience
- 1st Year College Undergraduate with 1 year BPO experience
- Proven experience in account management, sales or pitching, preferably in an e-commerce or retail environment.
- Strong communication and interpersonal skills.
- Problem-solving mindset with a focus on results.
- Self-motivated and able to work independently.
- Strong organizational skills and attention to detail.
- Ability to manage multiple projects simultaneously
Apply Now!
Don't miss your chance to build a stable and fulfilling BPO career!
