Discover your 100% YOU with MicroSourcing!
Position:
CRM Migration Specialist
Location:
BGC, Taguig City
Work setup & shift
: Onsite work setup | Day shift
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Why join MicroSourcing
You'll have:.
- Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Experience a culture that values your time, offering a balanced schedule and team-driven initiatives designed to help you enjoy life beyond work.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role
We are looking for a detail-oriented and hands-on CRM Migration Specialist to support a large-scale customer migration program. You will play a key role in executing data migration activities, ensuring high data quality, and supporting tranche-based deliveries.
This is an excellent opportunity to work on a global transformation project, collaborating closely with an experienced Migration Lead based in Australia, and gaining exposure to enterprise CRM platforms and international delivery standards.
As a CRM Migration Specialist, You Will
Migration Execution (Hands-O
- Execute data migration activities across multiple tranches (extraction, transformation, loading, and validation).
- Support migration runs aligned with business timelines and system readiness.
- Work with large datasets to ensure accurate and timely migration into the target CRM system.
Data Quality & Validation
- Cleanse, prepare, and validate customer data prior to migration.
- Perform reconciliation and post-migration checks to ensure data integrity.
- Identify and troubleshoot data issues and support resolution with technical teams.
Collaboration & Delivery
- Work closely with the Australia-based Migration Lead to deliver migration milestones.
- Collaborate with offshore and onshore teams across technology, data, and business functions.
- Support readiness tracking, including identifying risks, gaps, and blockers.
Governance & Reporting
- Follow structured migration frameworks, including tranche controls and gate Approvals.
- Update dashboards and reports to track migration progress and issues.
- Escalate risks and blockers clearly and proactively.
Experience
What You Need:
- 3–5 years experience in data migration, CRM projects, or system implementations
- Experience working with CRM platforms such as Salesforce, Microsoft Dynamics, SAP CRM, or similar
- Exposure to structured or phased project delivery (Agile or waterfall)
- Experience working with international teams is a strong advantage
Technical Skills
- Solid experience in SQL, Excel, or data analysis tools
- Understanding of ETL processes and data validation techniques
- Familiarity with APIs, integrations, or middleware tools is a plus
Soft Skills
- Strong attention to detail and commitment to data accuracy
- Proactive mindset with the ability to raise issues early
- Comfortable working in a fast-paced, project-driven environment
- Strong communication skills for working with global stakeholders
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Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
