CRM Data Analyst

Execute core data processing, validation, reporting, and CRM maintenance activities to ensure accurate, timely, and reliable data for sales operations.

• Execution of Core Processes
  
  

HCP Universe List clean up and updating

SF HCP Target List processing (new HCPs, quarterly MCCP) (37D)

Sampling program encoding, monitoring and reporting (1.5D)

• SFE KPI Reporting & Dashboard data preparation/validation (5.5D)
  
  

Local MCCP reports

Local MOR dashboard

Client reports

Regional PowerBI dashboard reports

• CRM Data Maintenance (5D)
  
  

Account enrollment

Update Veeva CRM loading templates (user enrollment, product mapping, business hierarchies)

Active directory updates

• Issue Identification & Escalation
  
  

Data inconsistencies

Process inefficiencies

Suggest improvements

Qualifications

College graduate, preferably in Information Management, Business Administration, Computer Science, IT, Math/Statistics or other related field.

High level of proficiency in Excel (e.g. pivot, sorting, basic formulas, etc.) is a must.

Preferably, knowledgeable in PowerQuery and advanced excel analytics

Preferably, with at least 1 year experience in data management, CRM support, sales support. Veeva experience is a plus.

Ability to work / coordinate with sales teams and manage deadlines.