Drive scalable revenue systems through intelligent CRM architecture
Scalable growth starts with intelligent systems and precise execution. The CRM Analyst (HubSpot) ensures revenue operations run efficiently by building and optimizing critical CRM infrastructure across global teams. This role holds strategic importance in business performance, offering a long-term global career with Emapta and a top 1% environment designed for experts who want to shape systems and drive measurable impact.
Snapshot
- Employment Type: Full Time
- Shift: Night Shift, Weekends Off
- Work Setup: Permanent Work From Home
Benefits
- Competitive Salary Package
- Night differential pay to maximize your earnings
- HMO coverage with free dependent upon regularization
- Permanent WFH arrangement
- Fixed weekends off
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Qualifications
- 3 years of hands-on experience administering HubSpot CRM across Sales, Marketing, or Service Hubs
- Proven expertise in building workflows, automations, and reporting structures for scalable operations
- Experience delivering onboarding and training programs for cross-functional users
- Strong understanding of CRM data architecture, governance, and compliance best practices
- Excellent communication and problem-solving skills with strong attention to detail
- HubSpot certifications preferred (CRM Implementation, Sales Software, Marketing Software)
- Experience in a B2B environment with hands-on CRM ownership
- Comfortable working night shift in a fast-paced, collaborative environment
Responsibilities
- Maintain and optimize the entire HubSpot instance across Sales, Marketing, and Service Hubs
- Build and enhance workflows, pipelines, reports, dashboards, custom properties, automations, templates, and sequences
- Manage user access, onboarding, and offboarding, including permissions and training
- Develop and deliver live training sessions and create easy-to-follow documentation
- Provide timely support and troubleshooting for day-to-day user issues
- Maintain CRM data hygiene and help enforce process compliance across teams
- Collaborate with Growth Ops and other stakeholders to scope and implement new features
- Monitor performance, identify improvement opportunities, and stay updated on HubSpot releases
- Manage integrations and ensure HubSpot integrates effectively with tools like ZoomInfo, Chili Piper, Zapier, and others
- Track enhancement requests, prioritize based on impact, and deliver consistently
Success Looks Like
- A HubSpot setup that runs smoothly, scales easily, and supports the team's evolving needs
- Confident, self-sufficient users who know where to go for help-and get it quickly
- A CRM environment that's always clean, current, and optimized for sales performance
Join the Top 1% Talent. A better career. A better life.
At Emapta, recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in 2026 Inspiring Workplaces Awards Asia, you'll build a career in an environment designed for growth, trust, and long-term success. With a strong culture rooted in care, inclusion, and accountability, every role contributes to delivering world-class outcomes.
Be part of a team that powers global partnerships: spanning 20 offices across 11 countries and supporting 1,000+ clients. Whether in HR, IT, Recruitment, Finance, Marketing, or Facilities, your work drives real impact behind the scenes.
At Emapta, you're part of a community of 11,000+ professionals building meaningful careers with purpose.
We place integrity at the heart of everything we do and truly value the human experience.
- Tim Vorbach, CEO
Apply now and be part of the #EmaptaEra.
