Who We Are
GrowthAssistant connects top marketing and operations talent with fast-growing companies that depend on great execution to scale. Founded in 2021 and named by Forbes as one of the best startups to work at, we're a permanently remote team that runs on integrity, proactive candor, and a bias toward action — and we prioritize the human experience in everything we do. We hire for skill and for heart, and we invest in our people for the long haul.
The Opportunity
Are you an email expert who loves building clean automations and spotting issues before they go live Our B2B Campaign Operations team is looking for a highly operational CRM & Email Marketing Specialist (ESP / Lifecycle Operations) to support lifecycle campaigns across multiple brands. If you love being the technical engine behind high-performing email programs and keeping complex workflows running smoothly, this role is made for you.
- Schedule: U.S. Business Hours
What Your Day-to-Day Will Look Like
- Campaign Building (60%): Build and maintain email drip campaigns, complex automations, and lifecycle flows in high-tier ESPs like Iterable or Braze. You'll also update creative and copy within these workflows to support ongoing optimization.
- Quality Assurance (20%): Act as the final gatekeeper for all campaigns. You will QA links, segmentation logic, audience filters, UTMs, rendering across devices, and compliance before any send goes live.
- Project Management & Reporting (20%): Collaborate with Strategy, Ops, and Creative teams to document workflow updates in Figma and communicate changes via Slack. You'll also assist with weekly reporting by pulling key metrics and organizing performance insights.
What You Bring
- Technical Expertise: 3+ years of experience using CRM/ESP platforms such as Braze, Iterable, Klaviyo, SFMC, or HubSpot.
- Operational Background: Proven end-to-end email operations experience (Build → QA → Launch).
- Project Coordination: 1+ year of experience project-managing marketing campaigns in a fast-paced environment.
- Data Literacy: Intermediate Excel/Google Sheets skills (VLOOKUPs, pivots, and formulas) for organizing campaign data.
- Communication: Proficiency in Slack for real-time team coordination and a proactive approach to flagging blockers.
- Attention to Detail: An obsession with accuracy and technical perfection.
Bonus Points if:
- You have direct experience with Iterable (Major Plus!).
- You are familiar with Tableau or similar analytics tools.
- You have basic HTML or API familiarity for email troubleshooting.
- You have experience with Figma for documenting workflow logic.
- You have worked with delivery or service-based apps (e.g., Grab).
Salary: Final offer based on skills and experience matched to role requirements
What We Offer
At GrowthAssistant, you aren't just joining a company; you're joining a movement to redefine how the world's best brands scale. We believe that the right talent, placed in the right role, changes everything - and that starts with how we take care of you.
We support your life inside and outside of work with a comprehensive benefits package:
- Fully Remote: 100% Remote work environment, never fight traffic again
- Health Coverage: HMO or Healthcare Stipend (depending on location)
- Time to Recharge: 7 Paid Holidays and 6 PTO days/year
- Family First: Dedicated Maternity and Paternity Leaves
- Work Setup: 100% permanent work-from-home
We offer additional incentives for go-getters and proven performers!
- $25 monthly perfect attendance bonus
- Performance bonus
- Anniversary bonus ($100 at 1 year; $200 at 2 years)
- Earn a $300 referral bonus for each candidate you refer who is successfully hired, and $500 when you help us identify and close a new opportunity with your client
Your Application Roadmap
You've applied, now let's get to work. Here's the play-by-play:
- Step 1 | Resume Screening: Our hiring team reviews your experience to see how your unique skills align with our high-growth roles.
- Step 2 | Recruiter Interview: If we believe we have a great client match, we'll reach out to schedule a human-to-human chat to discuss your career goals, experience, and what makes you tick.
- Step 3 | Online Assessment: This is your chance to shine! You'll complete a role-specific test, a personality assessment, and your official GA Profile Form so we can represent you.
- Step 4 | Match Interview: You'll meet with one of our Senior Leaders for a deep-dive validation to ensure we're matching you with the right opportunity. This is your moment to bring your A-game and really shine - it's the final step for many of our roles!
Depending on the client, there are sometimes 2 additional steps: * Step 5 | 15-min Prep Call: We've got your back. Before the final round, your Recruiter will hop on a quick call to coach you, share insider tips, and ensure you're 100% ready.
- Step 6 | Client Interview: You'll meet the client to discuss how you'll help them scale and succeed. Bring your metrics and be on your A-game - this is your last chance to make a great first impression!
Join our 100% remote global team today, and grow with GrowthAssistant!
GrowthAssistant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.
