Job Description

Candidates with 2+ years of CRM experience will be considered for an interview. Upon applying, you will receive a link to complete a video interview. An in-person interview will only be scheduled after successfully completing the video interview task.As a CRM Administrator, you will be instrumental in managing and improving our CRM database, ensuring data accuracy, and providing support to our sales and production teams. Success in this role will require a deep understanding of the lead lifecycle and the ability to hold team members accountable within the system

CRM & Data Management

CRM Management: Oversee and manage our CRM system, ensuring all data is accurate, up-to-date, and efficiently organized.
Data Accuracy: Conduct regular audits of the database to maintain data integrity and identify areas for improvement.
Lead Tracking: Monitor and manage the progression of leads through the CRM system from inception to completion, ensuring all necessary steps are followed.

Team Support & Accountability

Team Support: Support teams by addressing CRM-related issues, generating reports, and facilitating communication between departments.
Accountability: Help enforce system usage best practices and hold team members accountable for their roles within the CRM system.

Process Improvement