Credit Support Officer

About MA Financial Group:

MA Financial Group is a global alternative asset manager specialising in private credit, real estate and hospitality. We lend to property, corporate and specialty finance sectors and provide corporate advice.

We invest and manage $15.3 billion on behalf of our clients, have $175 billion in managed loans and have advised on over $135 billion in advisory and equity capital market transactions (as at December 2025).

We have a team of over 900 professionals across locations in Australia, China, Hong Kong, New Zealand, the Philippines, Singapore and the United States.

MA Financial is a place of opportunity and unlimited potential. It's a place that empowers you to think, collaborate, and help create something truly valuable.

What will you be doing:

The purpose of the role is pre assessment of mortgage applications.

Main responsibilities include, but are not limited to:

• Completing checks such as credit, ABN, title, Equifax etc.
• Pre-screen loan applications and package ready for assessment by a credit analyst
• Ordering property valuations
• Answering enquiries via email and phone
• Follow up on outstanding documents
• Liaising with internal and external stakeholders

What we are looking for in you:

• A passion for teamwork and collaboration
• A willingness to challenge the status quo
• To thrive and grow in a fast-paced Agile environment
• Have a whatever it takes to get the job done right attitude
• You have a minimum of 2 years of experience in the financial services / non-bank lending industry
• Experience managing stakeholders with multiple tasks & deadlines
• Professional, organised, able to work autonomously
• Be driven and self-motivated to exceed targets and strive for excellence.
• You have a high degree of competency in using computer, origination and credit systems and web applications.
• You have excellent written, oral and interpersonal communication skills.
• Attention to detail with excellent customer service knowledge.