Credit Manager

Description:

Responsible for managing a team of Credit Controllers and collectors within the O2C process to improve cash-flow, overdue targets, efficiency and productivity. Ensure compliancy with SoX and Global Credit Policy. The role is also responsible for a full spectrum of people management functions e.g. Hiring, Training etc.

Interact with all impacted areas of the business, liaising with the various work streams, capturing business requirements and translating them into a Standard Operating Procedure (S.O.P.) Acting as a business partner, working closely with both internal and external customers to provide credit risk advice as well as propose solutions to maximize sales opportunities. The manager will mentor & train team members and act as first point of contact for all Credit Control staff regarding operational issues. Analyze and review credit analysis/recommendations by the Credit Controllers. Able to make independent decisions on Credit Limits and payment terms within the agreed authorization levels & justify those recommendations. The Credit Manager is responsible for timely input on monthly reporting and be able to produce ad-hoc reports on portfolio performance for analytical purposes & stakeholder sharing. To replace the Manila Head of O2C for the whole of EMEA during holidays etc. Drive/work with/involve other Departments to reduce working capital and keep bad debts to an absolute minimum.

Duties and Responsibilities:

The Credit Control team(s) within the Order to Cash (O2C) department is responsible for providing credit risk advice/solutions to the business & management, timely collections of outstanding balances, accurate and timely review of granted Credit Limits and payment terms for all customers from various businesses involved. This includes individuals but also Bookshops, Advertising Agents, Corporates, Pharmaceuticals Hospitals and governmental bodies such as research institutes and universities. The Credit Control department is part of the Order to Cash department and operates globally out of several locations, for the EMEA region, America's and APAC region.

Qualifications:
Displays High Integrity and Honesty
Develops Strategic Perspective
Connects the Group to the Outside World
Establishes Stretch Goals
Technical/Professional Expertise
Innovates
Practices Self-Development
Inspires and Motivates others to High Performance
Collaboration and Teamwork

Technical Competencies

Extended knowledge in one or more of the following systems
Oracle Financials 11.I or higher and Oracle IEX, Delta, Advanced MS Excel & PowerPoint skills.
Advanced MS Publisher & Visio skills are desirable.

Requirements:

Minimal: Bachelor level or equivalent through on the job experience.

At least 5 years experience in an international Credit Control environment and working on multiple systems e.g. Oracle Financials 11.I or higher

Prior people management experience in a MNC environment is essential.

Knowledge of outsourcing management, experiences in project management (end to end) & SOX compliance is very desirable.

Must be amendable to work in UP Ayala Techno Hub, Commonwealth Quezon, City

Skills:
Teamwork, Leadership/Management, Self-Management, Decision-Making, Computer/Technical Literacy, Interpersonal Abilities, Multicultural Sensitivity/Awareness, Planning/Organizing