Credit ManagementCredit & Collections Specialist | BS Accountancy Required

Accountancy Excellence Strengthening Credit Control and Financial Performance

Healthy cash flow depends on disciplined credit control and professionals who understand the numbers. As a Credit & Collections Specialist, you'll use your BS Accountancy foundation and practical collections experience to assess credit exposure, reconcile accounts, resolve payment disputes, and recover outstanding balances. Your analytical judgment will strengthen financial accuracy, reduce collection risks, and support sustainable business performance. With Emapta, gain international finance exposure, professional mentorship, hybrid work flexibility, and long-term career opportunities designed for exceptional accounting talent.

Job Overview

• Employment Type: Full-time
• Shift: Night Shift (9 PM to 6 AM), Weekends Off
• Work Setup: Hybrid, Ortigas (2x a month)

Exciting Perks Await!

• Competitive Salary Package
• Day Shift schedule
• Fixed weekends off
• Hybrid work arrangement
• HMO coverage with free dependent upon regularization
• Night differential pay to maximize your earnings
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• Must be a graduate of Bachelor of Science in Accountancy (BS Accountancy)
• Minimum of 2-3 years of hands-on experience in collections, credit control, or accounts receivable
• Proven experience resolving collection disputes, account discrepancies, invoice issues, and payment concerns
• Strong payment negotiation and overdue account recovery skills, with the ability to maintain positive client relationships
• Strong numerical, analytical, and transaction-processing skills, with excellent attention to detail and accuracy
• Excellent written and verbal English communication skills, with a professional, diplomatic, and firm approach
• Intermediate proficiency in Microsoft Excel, Outlook, and Microsoft 365
• Hands-on experience using collections or accounts receivable software
• Strong organizational, time-management, and prioritization skills, with the ability to meet deadlines under pressure
• Effective collaboration, stakeholder management, and client relationship skills

Your Daily Tasks

Credit Risk and Finance Support

• Assess, manage, and mitigate credit risks to maintain healthy cash flow and minimize potential losses
• Evaluate customer creditworthiness and monitor accounts receivable
• Enforce credit policies and align credit strategies with business objectives
• Collaborate with internal and external stakeholders to facilitate timely payments and address credit-related concerns
• Support the organization's financial stability and growth through effective credit management
• Provide operational and accounting support across the Finance Department

Credit Management

• Manage credit control and debt collection activities by contacting clients with overdue accounts
• Negotiate payment plans and conduct follow-ups to ensure payment
• Update client records to reflect payment histories and arrangements
• Arrange and participate in client meetings to address and resolve disputes or queries
• Maintain accurate and detailed records
• Provide excellent customer service while resolving outstanding debts
• Complete reporting, account reconciliation, and payment allocation within established deadlines
• Address queries concerning invoices, charges, and payments
• Handle disputes and provide guidance on invoice-related issues
• Meet deadlines and issue statements of account
• Adhere to payment management and credit control policies
• Collaborate with different departments to maintain a smooth flow of information
• Present relevant information during debt collection meetings and recommend solutions for problematic clients
• Foster a positive team environment
• Develop strategies to achieve individual and team goals
• Perform other accounting duties as assigned
• Prepare reports required for government compliance
• Create additional analyses and reports as needed
• Complete other tasks delegated by the manager

Stakeholder Management

• Work closely with stakeholders to facilitate timely payments and address credit-related concerns
• Identify areas of concern and assist in developing appropriate solutions
• Track progress and help drive agreed-upon activities through completion

Other Responsibilities

• Perform administrative and non-administrative duties assigned by authorized company representatives through written or verbal instructions

Join Emapta, recognized as one of HR Asia's Best Companies to Work For in Asia 2026 for the fifth year in a row and winner of Inspiring Workplaces Australasia 2026. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.

Be part of a team that showcases Filipino excellence to the world. With over 30 offices across 11 countries and 1,200+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.

At Emapta, you're not just joining a company-you're becoming part of a thriving community of 13,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.

We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire.

Tim Vorbach, CEO

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