Credit Investigator Team Leader

About The Role

The Credit Investigator Team Leader is responsible to oversees the business operations and administrative activities of the unit which include credit investigation (tele/field) & outsourced activities for retail products of the bank; all the while ensuring quality output, sound judgment, adherence to policy and service delivery within the agreed turnaround time.

How you'll contribute

• Adheres to the following in the performance of the assigned tasks: Bank's Policies & Procedures, Bank's Organization Thrusts and Top Management's EXCOM /BOD directives.
• Executes the Credit Operations Manual and Credit Investigation Operations Manual in the performance of assigned tasks.
• Assists the Credit Processing Head in ensuring compliance to regulatory requirements and that controls are in place in delivering credit functions
• Supports the Credit Processing Head in complying with the Service Level Agreement and Turn-Around-Time.
• Develops and executes strategies for efficient and accurate credit investigations.
• Collaborate with other departments such as underwriting and Risks to ensure credit investigation processes are aligned with existing policies.
• Implement quality control measures to ensure the accuracy and completeness of credit investigation reports.
• Mentors and develops team members, fostering a culture of continuous learning and professional growth.

What we're looking for

• 3 to 5 years and up relevant work experience and as a people manager
• Good oral, written communication and interpersonal skills
• Computer proficient
• Flexible, innovative, and can easily establish good rapport

About Security Bank

Security Bank is one of the Philippines best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We're recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes World's Best Employers 2023 list.

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): YOU matter.

Start your BetterBanking career with us today.