Credit & Collection Supervisor

Join our finance leadership team in EDSA Muñoz, Project 8, Quezon City! We are seeking an experienced Credit & Collection Supervisor to lead daily receivables operations, drive collection strategies, and manage credit risk.

Job Overview

The Credit & Collection Supervisor will manage end-to-end credit assessment and debt recovery operations. In this role, you will lead a dedicated collection team, monitor aging accounts, enforce credit policies, and collaborate with Sales and Finance leadership to optimize cash flow and minimize bad debt.

COMPENSATION & WORK LOCATION

• Salary: ₱35,000 – ₱70,000 / month (negotiable based on credentials and experience)
• Work Location: EDSA Muñoz, Project 8, Quezon City
  
  

Key Responsibilities

• Operations Management: Oversee daily credit and collection workflows to ensure maximum, timely recovery of outstanding accounts receivable.
• Portfolio & Aging Monitoring: Routinely analyze aging account reports, identify delinquent accounts early, and implement targeted recovery strategies.
• Delinquency & Negotiation: Handle complex or high-risk accounts, negotiating structured payment plans and legal/escalation pathways when required.
• Team Leadership: Supervise, mentor, and evaluate credit and collection staff to meet organizational KPI targets.
• Departmental Collaboration: Coordinate closely with Sales, Customer Support, and Finance teams to resolve billing disputes and streamline credit approvals.
• Reporting & Analytics: Prepare and present comprehensive collection forecasts, risk assessments, and performance dashboards for management.
  
  

Qualifications & Requirements

• Experience: Minimum 10 years of total experience in Credit & Collection operations, with at least 5 years in a Supervisory or Team Lead role.
• Education: Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Core Skills: Exceptional negotiation, conflict resolution, and financial analytical abilities.
• Competencies: Strong leadership, deep familiarity with local collection regulations/legal remedies, and proficiency in ERP and collection software.