Department
Finance - Credit & Collection
Employee Type
Regular
Duties And Responsibilities
- Tasked to assist customers with after sales concerns related to payment or collections.
- Handles after-sales concerns/issues/inquiries of clients/homeowners to provide assistance and solutions (i.e. payment-related concerns, follow-ups, and requests).
- Maintains excellent professional relationship with the clients, ensuring positive customer service provision.
- Reports to the accounts managers on the progress of clients payment process for the unit.
- Responsible for monitoring past due accounts and sending of payment reminders and other collection notices.
- Reviews financial reports and monitor accounts to ensure payment issuance through coordinating with the relevant department/s.
Qualifications
- Has a bachelor's degree in any finance-related course .
- Willing to work on-site in Bacolod.
- With excellent communication and customer service skills.
- With cashiering experience and knowledge in Pag-IBIG transactions is a definite advantage.
- Organized and has keen attention to detail.
- Has confidence and negotiation skills.
Experience Range Range (Years)
1 - 3 years
Job posted on
2026-09-04
