Credit & Collection Associate

Department

Finance - Credit & Collection

Employee Type

Regular

Duties And Responsibilities

• Tasked to assist customers with after sales concerns related to payment or collections.
• Handles after-sales concerns/issues/inquiries of clients/homeowners to provide assistance and solutions (i.e. payment-related concerns, follow-ups, and requests).
• Maintains excellent professional relationship with the clients, ensuring positive customer service provision.
• Reports to the accounts managers on the progress of clients payment process for the unit.
• Responsible for monitoring past due accounts and sending of payment reminders and other collection notices.
• Reviews financial reports and monitor accounts to ensure payment issuance through coordinating with the relevant department/s.
  
  

Qualifications

• Has a bachelor's degree in any finance-related course .
• Willing to work on-site in Bacolod.
• With excellent communication and customer service skills.
• With cashiering experience and knowledge in Pag-IBIG transactions is a definite advantage.
• Organized and has keen attention to detail.
• Has confidence and negotiation skills.
  
  

Experience Range Range (Years)

1 - 3 years

Job posted on

2026-09-04