Department: Classic Ops
Location: Philippines
Compensation: ₱30,000 - ₱31,000 / month
Description
About Magic
Magic is a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.
Background
Our company came out of Y Combinator in 2015. Since then we've grown to 1000+ remote workers, with strong venture-backing (including Sequoia Capital) and over $30M in funding to date. We are fully remote across Asia and US time zones.
- Check out Magic's Business Profile
- Know more about our Team via Magic's Careers Page
About the Role
At Magic, we help busy executives and entrepreneurs get more done by connecting them with talented, tech-savvy virtual assistants. As a
Creative Solutions Assistant, you'll support multiple clients simultaneously — handling research, bookings, coordination, communications, and anything that keeps their day running smoothly.
This isn't a scripted BPO job. Every day is different, and we value people who can think on their feet, find creative ways to get things done, and take ownership of tasks from start to finish.
Shift Options- Day: 5am–2pm PHT
- Night: 1pm–10pm PHT
- Astro/Graveyard: 9pm–6am PHT
Compensation- $3.25/hour (freelance)
- Paid weekly via Deel
- Growth opportunities within Magic's operations team
What You'll Do:
- Handle a variety of client requests daily: research, booking, scheduling, email management, and more
- Make and receive unscripted calls on behalf of clients
- Use AI tools to work smarter and faster — with your own judgment ensuring quality
- Maintain clear, proactive communication with clients at all times
- Document task details and client preferences for seamless team handoffs
What we're looking for
- Strong English communication skills (verbal and written)
- Comfort with unscripted calls and varied, fast-paced tasks
- Familiarity with AI tools (ChatGPT, Gemini, Copilot, etc.)
- A proactive mindset: you find the solution, not just the problem
- No VA experience required — we'll train you from the ground up
Equipment Requirements- Laptop/PC: Intel Core i5 or equivalent, 8GB RAM minimum
- Noise-canceling headset
- Webcam
- Stable internet connection (at least 10 Mbps)
Why Magic
- Structured onboarding and training program (no experience needed)
- Exposure to AI tools, international clients, and diverse task types
- Career path: CSA → Pod Lead → Operations leadership
- Work with a team that celebrates initiative and creative thinking
