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Crdit Investigator/Collector

discovery capital finance corp.
3-5 Years
Taguig, Philippines
  • Posted 10 hours ago
  • Be among the first 10 applicants

Job Description

Credit Investigator

  • Assess creditworthiness through income, assets, and debt evaluation.
  • Conduct background checks via public records and social media.
  • Coordinate with Credit and Legal teams for resolutions. Ensure compliance with policies and legal guidelines.
  • Prepare and submit a comprehensive report for the Sales Team's reference. -
  • Maintain consistent communication with the Sales Team regarding accounts for Credit Investigation (CI).
  • Prepare and submit a comprehensive report for the Sales Team's reference.
  • Maintain consistent communication with the Sales Team regarding accounts for Credit Investigation

Collections

  • Contact customers with past-due accounts via calls, emails, and written notices.
  • Verify account information and outstanding balances in the system.
  • Remind customers of due dates and provide account statements as needed.
  • Negotiate and arrange payment plans, settlements, or restructuring options.
  • Record all communications and outcomes accurately in the CRM or collection system.
  • Monitor and follow up on promised payments to ensure compliance.
  • Escalate unresolved or problematic accounts to the Collections Supervisor for legal, skip tracing, or field investigation.
  • Coordinate with Accounting/Legal for endorsement, validation, and payment posting.
  • Educate customers on billing processes, penalties, and available payment channels.
  • Maintain professionalism while handling difficult or irate customers.

Cl and Collections

  • Penalties and Amorts should be collected
  • Responsible for the professional visitation of clients and the timely collection of payments with the highest level of integrity
  • Performs additional duties and ad hoc tasks as assigned by Credit and Collection Manager and/or DCFC Management.
  • 3 to 5 years relevant experience

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Credit Investigation And Collections
Employment Type:
Full time

Job ID: 151849317

Last Updated: 01-08-2026 07:27:12 PM
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