Country Manager (Shared Services)

We are seeking a seasoned leader to head the Manila Shared Services Center (SSC).

This strategic role is part of the Global Shared Services Leadership Team, driving enterprise transformation and building a Best in Class SSC.

Key Responsibilities

• Local Leadership: Lead HR, Finance, and Facilities operations, supporting 400+ employees with scalable, efficient processes. Drive growth to 1,000 employees.
• Global Partnership: Align Manila SSC delivery with global priorities, ensuring measurable enterprise outcomes.
• Enterprise Impact: Collaborate with segment leaders to optimize global processes and support financial, customer, and operational goals.
• Engagement: Foster a transparent, inclusive, and highly engaged workforce.
• Continuous Improvement: Drive organizational design, automation, and process re-engineering.
• Talent Development: Build a high-performing team through recruitment, training, and career growth initiatives.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or related field; advanced degree preferred.
• 15+ years of progressive management experience, including 3+ years leading a Shared Services team in a multinational environment.
• Strong U.S. Stakeholder Management experience
• Proven expertise in strategic planning, organizational development, and talent management.
• Strong track record in process improvement, compliance, and stakeholder management.
• Exceptional leadership, communication, and analytical skills with cultural competence in managing diverse teams.