Country Manager

Join the dynamic Khiri Travel team!

A leading regional Destination Management Company for over 30 years, Khiri Travel delivers creative and personalized itineraries with the highest standards of service to discerning tour operators worldwide. We are committed to the 4Cs of sustainability: Conservation, Community, Culture, and Commerce. Our team of product specialists lives up to the promise of sharing our passion for discovery. We're now seeking an experienced and entrepreneurial leader to head our operations in the Philippines, inspire a growing team, and drive meaningful travel experiences that generate positive impact.

Do you thrive in a fast-paced, collaborative environment where leadership, initiative, and purpose come together to shape the future of sustainable travel This may be your next role.

Job Scope

The Country Manager, Philippines (CMP), based in our Cebu City office, leads a small but ambitious and growing team dedicated to delivering high-quality services in line with Khiri's purpose of Tourism for Positive Impact and our brand promise of authentic discovery. The CMP is a key member of the regional leadership team and collaborates closely with Khiri Core on centralized services including Systems, Business Operations, Product Categorization, Marketing, and Sustainability. While this role does not carry full financial or P&L responsibility, the CMP is expected to demonstrate strong operational and commercial leadership. As the team and office grow, this position may evolve into a General Manager role with full financial accountability.

Key Responsibilities

• Operational Leadership: Oversee daily operations, ensuring efficient workflow, adherence to company standards, and exceptional customer satisfaction.
• Coordinate with department heads and Khiri Core to optimize performance.
• Business Development: Proactively follow up on leads provided by the Partnership Development Team and other sources. Celebrate new agent wins and contribute to long-term partner success.
• Team Management: With support from Khiri Core, recruit, develop, and inspire a high-performing team. Foster a positive, empowering, and collaborative work environment.
• Supplier Contracting: In close coordination with the Office Manager, negotiate favorable terms with key suppliers, monitor performance, and ensure usage of Khiri's IT platforms for tracking and analysis.
• Sales & Account Management: Lead the Sales Team in delivering fast, value-added responses. Build strong relationships with tour operator partners to consistently exceed expectations.
• Product Supervision: Oversee and support product development to ensure innovative, marketable offerings that reflect Khiri's brand and sustainability values.
• Sustainability Leadership: Guide local sustainability initiatives in collaboration with the Green Team.
• Promote Khiri's environmental and social commitmentslead by example.
• Brand Ambassador: Represent the Khiri Travel brand internally and externally with professionalism, enthusiasm, and integrity.
• Future Growth Orientation: Take ownership of operational leadership with an eye toward expanding into full General Manager responsibilities, including financial oversight, as the office scales.

What we look for:

• At least 3 years of experience in the travel industry, preferably in DMC sales, account management, or product promotion
• A natural, enthusiastic communicator and networkerconfident, engaging, and persuasive
• A proven track record in building, managing, and empowering successful teams
• Highly organized and detail-oriented, with a strong work ethic and proactive mindset
• Comfortable in a fast-paced environment and thrives when taking initiative and ownership
• Passionate about travel and committed to fostering a positive, supportive team culture
• Willing and able to travel frequently across the Philippines and occasionally overseas
• Fluent in English; additional language skills are an advantage
• Demonstrates leadership potential with a growth mindsetready to evolve into a General Manager role with full P&L responsibility over time

What We Offer:

• Full-time, results-oriented position with flexibility beyond standard office hours
• Based at our Cebu City office, with the potential to partially relocate to a planned Manila office (opening in 2026)
• Professional leadership coaching
• Visa and work permit (if required)
• Regular in-destination travel and occasional overseas trips
• Career advancement opportunities within the Khiri Travel DMC organization
• Starting salary range: US$2,850 US$3,250 net per month
• Comprehensive medical and disability insurance
• Annual discretionary bonus based on operational performance and growth targets

Reporting to: CEO and Khiri Core Business Operations Director

Please send your CV and a motivation letter to [Confidential Information], to the attention of Willem Niemeijer, CEO.

**Shortlisted candidates will be contacted for an interview, either online or in person. Due to the high number of expected applicants, we will not be able to reply to each individual application**