Country - HR Head

The Country HR Head will act as the principal HR leader for the Philippines, accountable for aligning global HR strategy with local market realities, strengthening HR capability, and restoring strong business confidence in the HR function.

The role requires a leader who can balance strategic thinking with hands-on execution, particularly across employee relations, talent, compliance, and stakeholder management.

Key Accountabilities

Strategic HR Leadership: Own and drive the end-to-end HR agenda for the Philippines and to serve as a trusted advisor to senior leadership.

Talent & Workforce Management: Managing Talent Acquisition, Internal Resource Management in line with workforce planning, and scalability aligned to business growth.

Employee Relations & Labor Governance (Compliance & Governance Management): Leads employee relations, labor compliance, statutory governance, and risk mitigation.

HR Operations & Functional Excellence: HR Business Partnership, Rewards, Performance, Compensation & Benefits - Ensure robust HR service delivery and drive improvements in responsiveness and credibility.

Culture, Engagement & Change: Champion culture, engagement, DEI, and lead HR through transformation and change.

Leadership & Team Development: Lead, develop and create a Talent Development HR strategy for employees, with strong linkage to fulfilment, deployment, retention, and leadership readiness.

CSR, Employer Brand & External Partnerships: ManagingCSR programs and community initiatives, Government and institutional partnerships

Candidate Profile

• 15+ years of progressive HR leadership experience, with prior experience as a Country HR Head, Site HR Head, or equivalent senior HR leadership role.
• Background in BPO, ITES, IT Services, ITES preferred or large multinational environments.
• Demonstrated experience managing large employee populations (6,000+).
• Strong expertise in employee relations, labor law, and senior stakeholder management.
• Strategic, resilient, execution-focused leader with strong judgment and credibility.