About the role
The Communications Manager plays a pivotal role in shaping and maintaining our public image. This position requires a dynamic professional who can develop and implement effective communication strategies to enhance the visibility and reputation of our organization. The ideal candidate should possess exceptional writing skills, media relations expertise, and the ability to execute impactful communication campaigns.
How you'll contribute
- Development and implementation of communication strategies- Create comprehensive communication plans that align with the organization's goals and objectives.
- Media relations- Build and maintain relationships with key media outlets, journalists, and influencers. Manage press releases, media inquiries, and press conferences. Develop and execute a media plan, which involves media buying and negotiation.
- Content creation - Produce high-quality content for various platforms, including press releases, social media content, ensuring consistency in messaging and brand representation. Develop compelling, accurate, on-brand content, as requested by internal teams, and maintain a copy bank for external comms.
- Stakeholder engagement - Collaborate with internal teams and external stakeholders to gather insights and ensure alignment in communication efforts.
- Incident and crisis communication - Develop and execute incident and crisis communication plans to manage and mitigate any potential negative publicity or issues.
- Performance metrics- Track and analyze the effectiveness of communication strategies and campaigns, providing regular reports and recommendations for improvement.
- Governance - Monitor the Bank's traditional, online, and social media health through tools. Acts as the Auxiliary Governance Officer (AGO) for the Corporate Communications Division, a conduit to the governance offices of the Bank (Compliance Office, Internal Audit, and Risk Management) to ensuretimely and satisfactory compliance to regulatory and internal requirements; supporting the implementation and compliance of internal controls within the division.
Performs other related tasks which may be assigned from time to time.
What we're looking for
- 5 years and up experienceexternal communications, public relations, or a related role.
- Knowledge of professional writing and editing techniques, basic business, finance and economics
- Strong and effective written and verbal communication skills
- Strategic thinker with a proactive attitude
- High level of professionalism and integrity
- Creative mindset with attention to detail
- Ability to work independently as well as part of a team.
- Able to communicate effectively with all levels of management