Corporate Communications Manager

JOB SUMMARY

This position is responsible for planning, implementing, and overseeing all internal and external communications, public affairs, and corporate social responsibility (CSR) initiatives. The role ensures consistent messaging, compliance with regulatory standards, and strong stakeholder engagement to protect and enhance the Company's reputation.

SPECIFIC ACTIVITIES AND KEY RESULT AREA/S

1. Internal Communications : Develop employee communication strategies, newsletters, and engagement campaigns ensuring professionalism and compliant communication.
2. Media Communications : Manage press releases, media relations, and event coverage
3. Operations Support : Act as primary contact for operations staff requiring clarification on promotions, discounts, and transaction handling.
4. Public Affairs : Establish and maintain relationships with government agencies, industry associations, and regulatory bodies.
5. Corporate Social Responsibility : Design and implement CSR programs aligned with Company values and community needs
6. Crisis Communication : lead communication response during sensitive or high risk situations.
7. Leadership Support and Content Development : Prepare speeches, presentations, and digital content for leadership and corporate initiatives.

1. Compliance Alignment : Ensure all communication meets Philippine labor and hospitality regulatory standards.
2. Collaboration
3. Work closely with cross-functional teams, including HR, Operations and Legal Department.

QUALIFICATIONS :

• Bachelors degree in Communications, Marketing, Public Relations, or related field
• At least 5 years of experience in corporate communications, PR , or hospitality marketing
• Excellent written and verbal communication skills
• Experience in crisis communication and media handling.
• Ability to collaborate across departments and manage a lean team.
• Key Competencies:

1. Strategic Thinking and Communications – Aligns communications with business goals
2. Clarity and Professionalism – Produces concise, compliant, and engaging messaging
3. Collaboration – Works effectively with Group Marketing Heads, HR, and Operations.
4. Crisis Management -Responds quickly and accurately to reputational risks
5. Operational Support : Provides clear guidance to frontline staff in promotions and transactions.