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Job Title:
CopywriterJob Description
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.We believe content is the connective tissue of design, tying desired outcomes to meaningful experiences. We speak as strategic leaders who bridge design, technology, and business to deliver a human-centered approach for our clients and their customers. We're deep in technology, strategy and creative. We need a versatile, experienced, copywriter who can develop clear and compelling copy in support of various efforts. You'd be writing for a variety of formats and your words will inform and engage target audiences and drive business outcomes.
Our ideal candidate is a collaborative, skilled, and detail oriented copywriter with a deep understanding of the banking and finance sector and an eye for detail. While not specifically a technical writer, candidates should be able to create content to support businesses that sell technical products and services. This is an individual contributor role that is ultimately responsible for knowledge base and internal communication content for a large US client.
Responsibilities:
Writing clear, compelling copythat informs and instructionsfor various media (e.g.learningobjectives,learning modules, skills assessments, surveys,etc.).
Managingmultiple projects concurrently while meeting tight deadlines.
Engagingand managingclientSMEsandteams to understand the purpose of the assetkey takeawaysand calls to action (CTAs),andbehaviorit is trying to influence.
Editing content for flow and clarity, ensuring instructional material is engaging and easy to understand.
Adheringto client brand and editorial guidelines.
Applying feedback fromclient team andquality control editors.
Partnering with client teams, making suggestions, bringingownideas andexpertiseto the table.
Required Skills:
Minimum of 5+years of experience in copywriter/content creator roles.
Writing learningobjectives, designing courses, designing eLearning, and editing content for flow and clarity
Proficiencyin Microsoft Officeandcontent and learning management systems such asXyleme.
Ability tofacilitateinterviews and workshops with subject matter experts (SME) to gather the required input to write compelling materials.
Exceptional writing, editing, and proofreading abilities with strong attention to detail.
Strong interest in education, adult-learning, andanti-financialcrimeand digital fraud.
Strong research skills anda naturalcuriosity to learn newtopics.
Ability to work under pressure, manage multiple projects simultaneously, and meet tight deadlines.
Ability to work independently and as part of a team in a fast-paced environment.
Excellent time management and organizational skills.
Team player with excellent communication and interpersonal skills.
Bachelor's degree inJournalism, Communications,Englishorequivalent experience.
Reliable home internet service.
Willingness to work a3rdshift that overlaps with U.S. business day.
Location:
PHL NCR Makati Work-at-HomeLanguage Requirements:
English (Required)Time Type:
Full timeConcentrix was founded in 1983, its heritage can be traced back to 1973 to its insurance administration business solutions and services which were acquired in 2013 by Concentrix from IBM.Concentrix has grown through multiple acquisitions bringing on board eight companies since 2006. Two of the acquisitions that are especially notable include the IBM Worldwide Customer Care Services Business(known as IBM Daksh) and the Minacs Group Pte.
Job ID: 151904733
Skills:
Keyword Research, Proofreading, SEO principles, Researching, Writing, Content Strategy, Editing
Skills:
listing optimization, Data Dive, Canva, Illustrator, Keyword Research, Helium 10, Amazon SEO, Jungle Scout, conversion-focused copywriting, Photoshop, Adobe Creative Suite
Skills:
Hubspot, Research, Salesforce Crm, Content Creation, Digital, SEO Strategy, Planning, Budgeting, Analytical Skills, Adobe Suites, Project management, Copywriting, Reporting