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Control Tower Coordinator (Inter-Island Operations) - Operations, Middle Mile, SPX Express (Laguna)

Shopee
2-4 Years
Philippines, Manila
  • Posted 12 hours ago
  • Be among the first 10 applicants

Job Description

Job Description:

  • Monitor real-time truck movement and dispatch activities from Sorting Centers to SPX Provincial Hubs and Distribution Centers to ensure all transfers are executed within target schedule and transit service level agreements.
  • Track shipment movement, truck departures, arrival times, route compliance, transit delays, and turnaround performance across South Luzon, Visayas, and Mindanao operations.
  • Coordinate closely with Sorting Centers, Provincial Hubs, Distribution Centers, linehaul teams, transport vendors, and drivers to ensure smooth and uninterrupted transfer operations.
  • Optimize truck routing and dispatch planning to improve transport utilization, reduce delays, minimize empty returns, and maximize operational efficiency.
  • Utilize knowledge of Philippine geography, provincial delivery routes, and port operations to support accurate transport planning, escalation handling, and contingency execution.
  • Monitor vessel schedules, inter-island transfer movements, port congestion, weather disturbances, and road conditions that may affect operational timelines and cargo movement.
  • Monitor air transfer operations and shipment statuses from Manila to provincial hubs, including cargo acceptance, flight departures, offloading incidents, flight delays, and shipment arrivals.
  • Coordinate with airline partners, airport operations, and provincial teams to ensure timely endorsement, transfer recovery, and visibility of air cargo movements.
  • Analyze operational reports and transport performance metrics such as lead time, dispatch completion, truck utilization, transfer success rate, shipment aging, and operational productivity.
  • Generate daily, weekly, and monthly operational reports and dashboards to provide management visibility on truck and air movement performance, operational issues, and recovery actions.
  • Identify recurring operational issues, route inefficiencies, transfer bottlenecks, and capacity concerns, then recommend corrective actions and process improvements.
  • Escalate operational incidents including truck breakdowns, missed dispatches, delayed arrivals, offloaded cargo, vessel disruptions, and flight cancellations to the appropriate stakeholders for immediate resolution.
  • Support continuous improvement initiatives by developing monitoring tools, trackers, and reporting systems that strengthen operational visibility and decision-making.
  • Ensure accuracy of dispatch records, monitoring logs, transfer documentation, and shipment status updates across all transport monitoring activities.
  • Coordinate with cross-functional teams to execute contingency plans and operational recovery efforts during peak volumes, transport disruptions, and emergency situations.
  • Maintain compliance with company operational standards, transport policies, safety procedures, and service expectations across all linehaul and air transfer operations.

Requirements:

  • Bachelor's Degree in Logistics, Supply Chain Management, Industrial Engineering, Business Administration, or related field.
  • At least 2-4 years experience in logistics operations, transport monitoring, control tower operations, linehaul coordination, or air cargo operations.
  • Strong understanding of Philippine geography, provincial transport routes, and major ports across South Luzon, Visayas, and Mindanao.
  • Experience in truck dispatch monitoring, route optimization, linehaul operations, and air movement coordination.
  • Strong analytical and reporting skills with the ability to interpret operational data, KPIs, and transport performance metrics.
  • Advanced proficiency in Microsoft Excel, Google Sheets, and transport monitoring systems.
  • Strong coordination, communication, and problem-solving skills.
  • Able to work in a fast-paced and shifting operational environment.
  • Amenable to be assign in Calamba or Cabuyao

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
Logistics
Employment Type:
Full time

About Company

Job ID: 153045711

Last Updated: 26-08-2026 03:26:57 AM
Homejobs in PhilippinesControl Tower Coordinator (Inter-Island Operations) - Operations, Middle Mile, SPX Express (Laguna)

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Control Tower Coordinator (Inter-Island Operations) - Operations, Middle Mile, SPX Express (Laguna)

Shopee
Philippines, Manila

Skills:

google sheets , route optimization , Microsoft Excel, Linehaul coordination, Reporting Skills, Truck dispatch monitoring, operations, Air cargo operations, Transport monitoring systems, Control tower operations, Transport monitoring

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