Contributions Specialist

12 days ago
Job Description

Job Highlights

  • Purposeful and meaningful work
  • Great work culture and set of corporate values
  • Be a part of a global team that enables charitable giving

Job Description

The position of Contributions Specialist reports directly to a US-based Giver Services Manager.

Works across all of the Giver Services Teams as the go-to for all things related to contributions from donors.

Work Environment:

  • The workday would run from 4 PM 1 AM (Philippine Time) to maximize the overlap with European and US Eastern Time work hours
  • Remote/Work from home majority of the time, but space to work in the office is provided if preferred by employees.
  • May report in person once a week or less, and as needed for important meetings and corporate activities.
  • Willing to work more than 8 hours per day, as needed; ability to handle pressure during peak periods during the year, availability to handle issues outside of normal working hours.


  • Ensure TrustBridge's donor and charity clients are delighted with their service so that all operations run smoothly, efficiently, and effectively despite the start-up nature and rapid growth of the organization
  • Serve all donor and charity clients through effective communication, making sure that issues and needs are addressed in a timely manner and appropriate solutions are conveyed with a high level of client satisfaction
  • Keep our systems and databases organized and up-to-date
  • Effectively manage workflow handoffs within the Giver Services Team or with the accounting and finance teams.
  • Have a strong understanding of the money flow of the TrustBridge Global Network and all the related charitable entities.

Qualifications (Education, Training & Experience):

  • Spiritually mature with a strong calling to this role
  • Bachelor's degree in business administration or equivalent experience, or relevant bookkeeping experience
  • Experience in CRM systems
  • Experience in working virtually or with a dispersed team
  • Demonstrated ability to maintain sensitive and confidential information
  • Ability to manage multiple tasks and rapid change
  • Excellent organizational skills with very strong attention to detail
  • Team player with the ability to adapt to the requests of various donors and charities
  • High Emotional Intelligence
  • Proficiency in Microsoft Office Products and the ability to learn new technology platforms quickly
  • Strong analytical skills and Good basic math skills, comfortable and accurate working with numbers
  • Flexibility and effective time management
  • Superb verbal and written English communication skills, as well as great phone/Zoom/Teams etiquette
  • Cultural competency and sensitivity in dealing with donors and charities around the world







math skills
Microsoft Office Products
verbal and written English communication skills
phone/Zoom/Teams etiquette