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Job Description

Responsibilities

  • Oversee the preparation, review, and finalization of Service Agreements, amendments, and supplementary contracts for new and renewal accounts.
  • Ensure contractual provisions align with approved pricing endorsements, underwriting guidelines, product parameters, company policies, and regulatory requirements.
  • Review and validate complex or non-standard contract provisions and recommend appropriate actions to ensure compliance.
  • Verify contract data, including effective dates, benefit structures, plan configurations, and supporting documentation.
  • Manage the routing, approval, execution, documentation, and safekeeping of contractual agreements.
  • Review Service Agreement Approval Forms (SAAF), comparative reports, and related documents before endorsement for approval.
  • Supervise, coach, and provide technical guidance to Legal Support Supervisors, Associates, and other team members.
  • Monitor workload distribution and ensure the timely and accurate processing of contractual documents.
  • Coordinate with Legal, Sales, Underwriting, Actuarial, Product Development, Compliance, and other internal stakeholders to resolve contractual issues and clarify business terms.
  • Support the review and enhancement of contract templates, documentation standards, governance processes, and internal controls.
  • Participate in contractual risk assessments and policy or process improvement initiatives.
  • Ensure compliance with governance, risk management, regulatory requirements, confidentiality standards, and company policies.
  • Perform other related duties assigned by the Legal Support Manager.

Experience

  • At least 5–7 years of experience in contract management, legal documentation, legal support, or related functions.
  • Experience in the HMO, insurance, healthcare, or financial services industry is highly preferred.
  • Proven experience in reviewing and administering commercial contracts and service agreements.
  • Experience supervising or leading a team responsible for contract preparation, documentation, or legal support is an advantage.
  • Experience coordinating with cross-functional stakeholders, including Legal, Sales, Underwriting, Compliance, and Product teams.

Qualifications

  • Bachelor's degree in Legal Management, Business Administration, or a related field; Juris Doctor (JD) is an advantage.
  • Legal background in the HMO and/or insurance industry is highly preferred.
  • Strong knowledge of contract documentation, legal provisions, and regulatory compliance.
  • Understanding of health benefit structures, product parameters, underwriting principles, and service agreement frameworks.
  • Familiarity with contract templates, legal terminology, documentation control, and records management.
  • Proficient in Microsoft Office applications and document management systems.
  • Strong leadership, coaching, and people management skills.
  • Excellent analytical, critical thinking, problem-solving, and attention to detail.
  • Effective communication, stakeholder management, and negotiation skills.
  • High level of integrity, professionalism, and ability to maintain confidentiality.

More Info

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Job ID: 151883097

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