Work schedule: Mon-Fri, 6:00AM - 3:00PM
Work Arrangement: Will be working onsite in Makati Office 2x a week
Office: One Ayala, Makati City
Work Duration: 12 months project based only, possibility to become permanent
What you'll be doing:
- This position is looking for a proactive individual who has a passion for customer service and will adapt at working as part of a team in an ever-changing work environment.
- Understand and process Contracts and Leases by way of creating, terminating and maintaining the contract throughout its lifecycle using supporting documentation.
- Identify contract type and conditions and translate into Contract Admin Modeller (CAM) and Fiscal systems adhering to customer expectations and compliance.
- Working with internal and external parties to ensure the customer's requirements are captured and actioned in accordance with FXA policies and procedures.
- Respond to all internal and external queries in a clear and professional manner and maintain a customer centric approach to all activities.
- Understand and process Amendment requests, ensuring best policy in accordance with client's policies and procedures
- Identify exceptions/potential risks and propose a solution with management. Gathers/reconciles information required for contract consolidation and agrees consolidation timetable with all relevant departments
- Monitors daily installation reports regularly for new installations to be added to consolidated contract
What will make you a great fit:
- Demonstrates a practical understanding of finance and leasing principles
- Intermediate to advance knowledge of Excel
- Ability to communicate clearly via written and verbal methods.
- Ability to work in a fast-paced environment, with a high level of accuracy.
- Excellent problem-solving skills
- Excellent Attention to detail
- Ability to work as part of a team with a positive attitude as well as working independently
- Adept at multi-tasking and working under high pressure situations
- Excellent time management skills
- Adept at collaboration and proactively looking for areas to improve
- Be system and procedure oriented
- Previous experience in an invoicing role
- At least 2 years experience in a related field
- Previous experience working in a dynamic customer service/sales support environment
What D&V Philippines can offer you:
D&V Philippines is a place where you can build and grow your career because we invest in your training and development. You'll be a key player in our mission to deliver high-quality, cost-effective finance and accounting services for CFOs and professional services firms in Australia, Asia-Pacific, Europe, the United States, and the United Kingdom.
You'll also get to enjoy these perks on top of the essential employee benefits:
- Competitive salary with non-taxable allowances
- Health and wellness benefits
- Vacation and sick leave credits
- Yearly company and employee performance bonuses
- Free meal during office days
- Parent-friendly office
- Training and certifications
- CPD Training Assistance and PRC license renewal reimbursement
- Year-round employee engagement activities
