Overview
The Contract Administrative Representative is part of the Commercial to Cash Operation team within the larger Finance & Accounting Organization. The CAR role is responsible for managing, organizing, and executing contract-related tasks in a dynamic, fast-paced environment. This role requires someone who thrives in a challenging work setting, is motivated by continuous learning, and can handle high levels of responsibility and accountability. The ideal candidate will be skilled in relationship building, problem-solving, adaptability, stress tolerance, and planning/organizing.
Responsibilities
- Administer and manage contracts, ensuring all documentation is accurate, up to date, and compliant with company policies and regulations.
- Provide assistance in negotiating terms, coordinating renewals, and tracking contract performance to ensure obligations are met.
- Handle inquiries and resolve issues related to contracts, collaborating with various stakeholders for timely and effective solutions.
- Use rigorous logic and effective methods to analyze and resolve contract issues.
- Identify hidden problems and explore multiple sources for solutions, looking beyond the obvious to find the best outcomes.
- Work with legal teams, vendors, and internal departments to resolve contract disputes in a timely and efficient manner.
- Adapt quickly and effectively to changes in company policies, industry regulations, and contract procedures.
- Proactively learn and apply new methods, tools, or procedures that improve contract administration and management processes.
- Adjust strategies and workflows to meet the evolving demands of the business or external factors.
- Develop and prioritize action plans for contract administration, ensuring all deadlines and deliverables are met.
Qualifications
- 2 years BPO work experience
- Planning and organizing
- Problem solving
- Applied learning
- Adaptability
- Stress tolerance
- Bachelor's degree preferred background in Business, Marketing or Financial Analysis
- Upcoming graduates strongly encouraged to apply
- Main duties and responsibilities of the role
- Customer Contract and Order Processing
- Background/Information of the product and services of the department
- Generate Customer contracts and order upon Sales requests
- Collaboration with various team (US/PH) of the Order to Cash process
- Planning and organizing
- Problem solvin
- Applied learnin
- Adaptability
- Stress tolerance
- Knowledgeable of following applications
- Salesforce or RealPage system tools and products - (basic)
- Microsoft Office tools (outlook, ms teams, word, excel etc.,) - (intermediate)
