About the role
We are seeking a talented Content Writer to join our dynamic team at Cognizant Technology Solutions Philippines Inc. in our Taguig City, Metro Manila office. As a Content Writer, you will play a crucial role in crafting engaging and impactful content that supports our marketing and communication strategies.
Experience Required:
- Minimum of 1 year of experience as a technical or instructional writer, with a strong understanding of smart technology.
- Minimum of 1 year of experience in a customer service or technical support project.
Roles and Responsibilities
- Develop knowledge base and help center articles in accordance with client and stakeholder requirements.
- Contribute to help center and knowledge base content for product launches in collaboration with project coordinators and the project lead or team leader.
- Conduct initial research, information gathering, and scope assessment for assigned writing topics.
- Create social and community forum blog content aligned with guidance from clients and community managers.
- Collaborate with stakeholders to support product announcements and emerging product releases.
Other Relevant Skills and Qualifications
- Strong English communication skills, both written and verbal.
- Completed at least 2 years of college with no pending back subjects.
- Above-average writing skills with technical experience, preferably related to devices or gadgets.
- Solid working knowledge of technology devices, including smartwatches and smartphones.
- Interest in and ability to write knowledge base and help center articles aligned with current technology trends.
- Ability to write concise, reader-friendly instructions, such as gadget user manuals.
- Willingness to work on a shifting schedule.
- Ability to work effectively in a team-oriented environment.
- Willingness to work onsite as required, based on business needs.
Why Join Us:
At Cognizant, we don't just offer jobs—we build careers that thrive in the digital era.
- Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You're not just filling a seat—you're building a future.
- Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
- Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.
Your future starts here—grow, thrive, and make an impact with Cognizant.
