Content Strategist Supervisor

Key Responsibilities

1. Content Strategy & Creative Planning

• Develop strategic content plans that align with campaign objectives, audience insights, and brand priorities.

• Lead the ideation and conceptualization of integrated campaigns from initial insight to creative execution.

• Build campaign narratives, communication frameworks, key messages, and content pillars across multiple channels.

• Translate business and operational initiatives into user-centric content and creative ideas.

• Develop visual communication directions that enhance storytelling and strengthen campaign effectiveness.

• Create mood boards, visual references, wireframes, and simple creative mock-ups to communicate campaign ideas.

2. Creative Concept Development

• Develop original campaign concepts, creative territories, and storytelling approaches for marketing initiatives.

• Produce creative briefs that clearly communicate campaign objectives, audience insights, key messages, and desired emotional outcomes.

• Collaborate with designers, video producers, and creatives to ensure ideas are executed with consistency and impact.

• Continuously introduce fresh creative thinking that differentiates campaigns and enhances audience engagement.

3. Storytelling & Audience Engagement

• Develop emotionally compelling stories that connect with audiences beyond promotional messaging.

• Transform promotions, products, partnerships, and events into engaging narratives that inspire participation and sharing.

• Create content that supports the entire consumer journey—from awareness and engagement to loyalty and advocacy.

• Drive a people-first storytelling approach by highlighting authentic customer, community, and lifestyle stories.

4. Content Development across Omnichannel & Quality Assurance

• Lead the creation of high-quality copy across TV, Radio, OOH, events, digital campaigns, and partnership initiatives.

• Review and refine creative assets to ensure consistency, clarity, and effectiveness.

• Maintain a high standard of editorial quality and creative execution across all communications.

5. Cross-functional Collaboration

• Work closely with Operations team to understand campaign mechanics and translate them into engaging consumer communications.

• Deliver clear communication with Creative teams to develop impactful visual storytelling and campaign assets.

• Facilitate brainstorming sessions and contribute strategic creative ideas across projects.

6. Performance & Innovation

• Evaluate content and creative performance to identify opportunities for optimization.

• Monitor trends in content, design, social media, and market behavior to inspire new ideas.

• Continuously improve creative processes, storytelling techniques, and communication effectiveness.