About The Company
IWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organisations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a great day at work.
Our customers are start-ups, small and medium-sized enterprises, and large multinationals. With unique business goals, people and aspirations. They want workspaces and communities to match their needs. We provide them with choice through our portfolio of brands, covering serviced offices (Regus, Spaces, HQ, Signature and No18), commercial real estate brokerage and managed office solutions.
Join us at www.iwgplc.com
Location: Philippines
Department: Digital / Content
Reports to: Content Manager (or equivalent)
About The Role
We're looking for a Content Editor to support the day-to-day management of our global digital content. This is a hands-on role focused on keeping our websites, location data, and business listings accurate, consistent, and up to date across a large portfolio of brands.
You'll work primarily in Contentful, supporting over 30 brand websites, managing location information, images, PDFs, and Google Business Profiles. This role suits someone who is detail-oriented, comfortable working with systems, and enjoys maintaining high-quality content at scale.
This is not a copywriting or strategy role it's about content accuracy, consistency, and execution.
Key Responsibilities
Content & CMS Management
- Create, update, and maintain content in Contentful across multiple brand websites.
- Edit and QA existing content to ensure accuracy, consistency, and adherence to brand guidelines.
- Support structured content models and follow established content workflows.
Location & Business Data
- Maintain and update location information across websites and platforms.
- Manage Google Business Profiles via Uberall, ensuring details such as addresses, opening hours, and services are accurate and current.
- Carry out regular checks to ensure consistency between CMS, listings, and supporting systems.
Images, Assets & Documents
- Upload, manage, and maintain images using Cloudinary (DAM), including basic image editing when required.
- Manage PDFs and supporting documents stored in Azure, ensuring correct versions are published and retired when needed.
- Follow naming conventions, tagging, and asset usage guidelines.
Translations & Localisation
- Request translations via the agreed translation management system.
- Track and manage the translation process from request to publication.
- Ensure translated content follows glossaries, tone of voice, and brand standards.
Quality & Collaboration
- Carry out content checks before and after publication.
- Work closely with content managers, developers, SEO, marketing, and external partners.
- Contribute to content-related projects and ongoing improvements to tools and processes.
- Use JIRA to receive, manage, and update content-related tickets, ensuring tasks are tracked, prioritised, and delivered on time.
Required Skills & Experience
- Experience editing and maintaining online content in a CMS environment.
- Strong written and verbal English skills.
- High attention to detail and a structured approach to work.
- Comfortable managing repetitive, high-volume content tasks without losing accuracy.
- Ability to prioritise tasks and meet deadlines.
- Confident working as part of a distributed team.
- Proactive and willing to flag issues, inconsistencies, or improvements.
Desirable (but Not Essential)
- Experience using Contentful or another enterprise CMS.
- Experience managing Google Business Profiles or local business listings.
- Familiarity with translation workflows or TMS tools (e.g. Smartling).
- Experience working with DAM systems such as Cloudinary.
- Basic image editing skills.
- Experience supporting multi-brand or multi-market websites.
- Knowledge of SEO fundamentals.
- Proficiency in additional languages.
