Develop Exceptional Teams. Elevate Conflicts and Risk Decisions.
Exceptional conflicts functions need more than technical expertise-they need leaders who elevate the people behind every decision. As a Conflicts Team Lead, you'll coach and develop specialists while guiding complex assessments, escalations, regulatory considerations, and risk-based recommendations. Your expertise will strengthen decision-making, quality assurance, knowledge sharing, and consistent standards across international operations. Build your next leadership chapter with Emapta, an award-winning workplace offering global career exposure, continuous professional development, long-term stability, and meaningful opportunities for accomplished specialists to broaden their impact.
Snapshot
Employment Type: Full-time
Work Setup: Onsite, Makati (Possible Transition to Hybrid)
Shift: Day Shift, 9:00 AM - 6:00 PM PH, Weekends Off
Benefits
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Day Shift schedule
- Fixed weekends off
- Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Qualifications
- Bachelor's degree or equivalent professional qualification
- At least 7 years of dedicated conflicts management experience within complex or highly regulated environments
- Minimum 2-3 years of leadership, team supervision, coaching, or mentoring experience
- Strong command of conflicts rules, risk assessment practices, professional obligations, regulatory requirements, and governance standards
- Proven ability to evaluate complex conflicts, exercise sound judgment, and provide practical, risk-based recommendations
- Hands-on experience identifying, investigating, resolving, and escalating conflicts of interest
- Demonstrated ability to coach team members, strengthen capability, maintain quality standards, and support consistent performance
- Strong analytical, research, critical-thinking, problem-solving, communication, and stakeholder-management skills
- Experience supporting international or multi-jurisdictional conflicts operations is highly preferred
- Dedicated conflicts experience from other highly regulated environments may be considered, provided the background extends beyond general AML, KYC, compliance, or risk activities
- Experience with Intapp or comparable conflicts and onboarding platforms is highly desirable
- Shared services experience is advantageous
- Proficiency in Microsoft Word, Excel, and Outlook
- Highly organized and detail-focused, with the discretion and judgment to manage sensitive, high-risk matters and competing deadlines
Responsibilities
- Conduct conflict checks for new clients and matters to identify potential legal and commercial conflicts of interest
- Review and analyze conflict reports, providing practical, risk-based recommendations
- Serve as the first point of escalation for complex conflicts matters, ensuring appropriate resolution in accordance with firm policies and regulatory requirements
- Provide guidance and support to partners, fee earners, and business stakeholders on conflicts-related matters, including drafting conflict and confidentiality waivers
- Lead, mentor, and coach junior team members while maintaining conflicts procedures, policies, training materials, and documentation
- Prepare reports and recommendations for the Conflicts Committee to support informed decision-making
- Support global conflicts initiatives, process improvements, and cross-regional projects
- Ensure seamless operational handovers and consistent service delivery across multiple regions
- Promote knowledge sharing, quality assurance, and continuous improvement within the Conflicts team
- Build strong relationships with global stakeholders while maintaining high standards of compliance and client service
About the Client
Our client is a globally recognized professional services organization with more than six decades of excellence supporting financial institutions, investment managers, multinational corporations, and private clients across major international markets. Renowned for delivering business-critical legal, corporate, fiduciary, and compliance solutions, the organization consistently earns top-tier industry recognition for its commercial expertise, innovation, and client service. Its collaborative culture, global reach, and commitment to excellence create outstanding opportunities for professionals seeking meaningful careers with international impact.
Join the Top 1% Talent. A better career. A better life.
Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.
Apply now and experience the difference!
