Concierge

Company Description Team Global Facility Solutions Inc. is a facilities services company based in the Philippines, supporting clients with the smooth operation and maintenance of their properties. The organization focuses on delivering reliable, high-quality services that enhance comfort, safety, and efficiency in managed facilities. Team Global Facility Solutions Inc. values professionalism, responsiveness, and strong client relationships. Applicants can expect to join a service-oriented environment where attention to detail and customer satisfaction are central priorities.

Role Description This full-time, on-site Concierge role is based in Arca South, Taguig and focuses on providing attentive, professional front-line service to clients, visitors, and tenants. The Concierge will greet and assist guests, manage inquiries, and coordinate reservations and appointments as needed. Daily responsibilities include handling receptionist duties such as answering calls, directing visitors, and maintaining a tidy and welcoming lobby or reception area. The role also involves resolving basic customer requests, liaising with building management or service providers, and ensuring that information about facilities, amenities, and local services is readily available. The Concierge will be expected to maintain high standards of confidentiality, courtesy, and efficiency while representing Team Global Facility Solutions Inc.

Qualifications

• Candidates should possess strong Customer Service and Concierge Services skills, with a focus on hospitality and client satisfaction.
• Candidates should possess Reservations and Receptionist Duties skills to manage bookings, schedules, and front desk operations effectively.
• Candidates should possess excellent Communication skills, including clear verbal interaction, professional phone etiquette, and concise written correspondence.
• Candidates should possess basic computer and office administration skills to handle email, scheduling tools, and visitor logs.
• Previous experience in concierge, front desk, hospitality, or facilities services is preferred.
• Ability to remain calm under pressure, handle multiple requests, and maintain a professional appearance is required.
• Gradudate of Bachelor of Science in Hospitality Management or any related program.
• Fresh graduates are encouraged to apply.