Candidate must be a graduate of a Bachelor's Degree, preferably in Hotel and Restaurant Management, Hospitality Management, or any related field.
Has at least 2 to 3 years of experience in customer service, hospitality, property management, or a related field.
Knowledgeable in property management functions, including customer service, administrative support, facilities coordination, and regulatory compliance.
Strong customer service and interpersonal skills.
Proficient in Microsoft Office Applications (Word, Excel, PowerPoint, and Outlook).
Willing to work Monday to Saturday, 8:00 AM to 5:00 PM.
Amenable to work in Quezon City.
Job Responsibilities
Attend to residents inquiries, requests, and concerns in a timely, professional, and courteous manner.
Coordinate with relevant departments to ensure prompt resolution of resident concerns.
Assist in implementing resident engagement programs, community activities, and special events within the property.
Prepare and submit reports related to resident concerns, concierge services, and other assigned property reports.
Provide administrative support to the Property Management Team as needed.
Ensure compliance with property policies, procedures, and service standards.
Assist in the day-to-day operations of the concierge function and help maintain a positive resident experience.
