Compute Operations Specialist

Qualifications:

4 years college; Bachelors degree in Computer Science preferred

2-4 Years of Support in an Azure environment or other cloud providers such as GCP, AWS or

Oracle

2-4 Years of Vmware 5.5 or higher

2-4 years Unix support and administration experience. A significant knowledge of UNIX, Linux

and Windows NT commands and architecture.

Experience in utilization of Automated Scheduling applications; CA-ESP or Stone branch

preferred.

Working comprehension of System Management and Monitoring tools (BMC Remedy, Infosys,

BMC-Patrol, Platinum, Orwell, Wily, Fluke, Introscope, SiteScope, IBM Tivoli Network Manager)

Experience in one or more of the following applications is preferred: Websphere, MQ, JAVA,

PM4Data(MIM), Informix, DB2, Oracle DB and Oracle Stack, Men & Mice, FTP, Filezilla, Outlook,

Secure messenger and Netbackup.

Utilization of C-Shell and K-Shell Scripting skills, HTML, Web Design desired.

Capability to work effectively across multiple platforms at different Technical skill levels:

Network-Mainframe-Tandem

Individual will posses strong self initiation skills and ability to perform effectively with minimal

supervision

Works effectively under high pressure in a demanding, complex technical environment

Previous retail experience is desired

Individual must be results oriented , innovative, show initiative and strive for Continuous

Improvement

Excellent analytical, risk mitigation, negotiation and vendor relationship skills.

Must be customer oriented and highly cognizant of the importance of customer service and

meeting service level commitments

Excellent organizational, planning and interpersonal skills; high level of trustworthiness and

integrity.

Strong written and verbal communication skills. Ability to write clear instructions, document

processes and communicate effectively.

In-depth knowledge and proven experience in trouble shooting, problem determination,

providing rapid service restoration and performing root cause analysis.

Demonstrated interpersonal, business management, leadership and customer service skills

including consensus building and facilitation skills.