Compliance Support Specialist IT Background

Role snapshot

• 1–2 years of experience, with a willingness to learn, grow, and contribute to the team.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office.
• Preferably with an IT background.

About the role

As a Compliance Support, you will assist with maintaining compliance records, reviewing documentation, coordinating with clients and contractors, and ensuring that required information is accurate and up to date.

What you'll be working on

• Maintain and manage assigned client portfolios and compliance records.
• Process data entry and update information accurately in internal systems.
• Review and process service reports and contractor certification reports.
• Liaise with clients and contractors regarding certification documents, service reports, and outstanding defects.
• Process ESM-related correspondence and contractor certifications in a timely manner.
• Review submitted information and identify issues or non-compliance that may delay site compliance or the issuing of annual statements.
• Prepare portfolio reports and meeting minutes.
• Prepare and issue annual ESM compliance certifications.
• Develop an understanding of ESM regulations and requirements across Australian states, with training provided.
• Learn and effectively use the internal system, with training provided.
• Attend client, contractor, and internal meetings as required.
• Provide support to the CSO Lead and other team members where required.
• Work closely with the CSO Lead, Compliance Supervisor, and Account Managers as required.
• Take on other administrative and compliance-related tasks to support the team.

What we're looking for

• Up to 2 years of experience, with a growth mindset and willingness to learn new systems, processes, and compliance requirements.
• Detail-oriented and organized, with good time management skills and the ability to work with documents and data.
• Excellent verbal and written communication skills, with confidence in engaging with clients, contractors, and team members.
• Proficient in Microsoft Office, with a preference for candidates with an IT background.
• Able to work independently while contributing effectively to a team in a dynamic, fast-paced environment.