Compliance & Accreditations Lead

The Role

Do you enjoy solving complex problems, building efficient systems, and making sure the details are always right Are you someone who can navigate regulatory requirements, lead a team, and find ways to make compliance simpler for businesses

As Compliance & Accreditations Lead, you'll oversee the end-to-end BIR compliance and accreditation process for UTAK clients—from permit applications and regulatory coordination to system readiness and client activation. You'll lead the team, improve the processes behind every application, and work across departments to ensure our operations remain accurate, efficient, and aligned with BIR requirements.

Our salary is negotiable

What You'll Do

• Department Leadership: You'll lead, coach, and develop the Compliance & Accreditations team, setting clear goals, managing performance, and ensuring consistent execution.
• Accreditations & BIR Representation: You'll secure and maintain the accreditations and licenses required for POS operations, represent UTAK POS in BIR discussions and accreditation matters, and ensure all supporting documentation and processes are in place.
• Regulatory Compliance & System Alignment: You'll monitor BIR regulations and memoranda, interpret their impact on our operations, and work with Product and Tech to ensure our systems and processes remain compliant with current requirements.
• BIR Permit Processing: You'll oversee end-to-end permit-to-use (PTU) applications, guide clients through requirements, manage BIR follow-ups, and resolve pending concerns.
• High-Level Escalation Management: You'll take ownership of critical BIR-related escalations, lead resolution efforts, and coordinate directly with government representatives and internal stakeholders when sensitive compliance issues arise.
• Client & Stakeholder Coordination: You'll guide clients through compliance requirements and coordinate with the BIR and internal teams to resolve concerns and keep applications moving.
• Client Activation & Cross-Team Collaboration: You'll work with relevant teams to ensure approved permits translate into successful system activation and that clients are equipped to operate compliantly.
• Training & Knowledge Management: You'll develop SOPs, process guides, templates, and training materials while building the team's expertise and helping other departments understand relevant BIR requirements.
• Data & Performance Reporting: You'll maintain accurate application and accreditation records, monitor processing timelines, approvals, activations, and BIR fees, and use performance data to recommend improvements.
• Process Improvement & Automation: You'll improve workflows, develop tools and automations, and streamline processing to reduce delays, errors, and backlogs.

About You

• Strong People Leader: You can lead, coach, and develop a team while setting clear expectations and maintaining accountability for results.
• Regulatory Compliance Experience: You have experience in compliance, regulatory processing, or a related field, ideally involving BIR requirements, government transactions, or business systems.
• Regulatory & Technical Acumen: You can understand complex regulatory requirements, assess their implications for business operations and software systems, and coordinate the necessary changes.
• Experienced Escalation Handler: You can take charge of high-impact issues, assess risks, coordinate resolution, and communicate confidently under pressure.
• Confident Stakeholder Representative: You're comfortable representing a company in formal discussions with government agencies, explaining technical or compliance matters, and handling sensitive concerns professionally.
• Strong Communicator & Problem Solver: You can manage complex concerns, explain requirements clearly, and work effectively with clients, government representatives, and technical teams.
• Detail-Oriented: You pay close attention to documents, records, figures, and regulatory requirements where accuracy is critical.
• Systems & Process Thinker: You can improve workflows, develop practical tools, and identify opportunities to make compliance processes more efficient and reliable.
• Analytical & Data-Aware: You're comfortable using trackers, spreadsheets, and performance reports to identify discrepancies, monitor results, and guide decisions.
• Organized & Accountable: You can manage multiple applications, deadlines, and priorities while staying proactive and dependable in a fast-paced environment.
• Bonus: You have hands-on experience with BIR PTU applications, POS accreditation, mall accreditation, or regulatory compliance for software or business systems.

Note: This is a 90% WFH set-up.