Compensation and Benefits Specialist

We are looking for an experienced HRIS, Compensation & Benefits Specialist to manage employee benefits, statutory compliance, HRIS administration, and related payroll processes.

This role is responsible for maintaining accurate employee records, administering company-sponsored and government-mandated benefits, and ensuring employee concerns are handled efficiently and professionally.

You will work closely with employees, HR, Finance, Operations, external providers, and government agencies to support accurate processing, regulatory compliance, and continuous improvement across HR and benefits workflows. The role also provides secondary support for payroll processing when needed.

Key Responsibilities

HRIS & Benefits Administration

• Maintain the accuracy, integrity, and confidentiality of employee and benefits data in HRIS.
• Facilitate new-hire onboarding, including HRIS and benefits orientation and timely benefits enrolment.
• Serve as a subject matter expert on HRIS, company-sponsored benefits, and statutory benefits.
• Conduct employee orientations for new benefits programmes or changes to existing policies.
• Manage employee enquiries, tickets, escalations, and day-to-day benefits administration with a focus on timely and accurate resolution.
• Maintain employee self-service materials, FAQs, and quick-reference guides.

Compensation, Benefits & Payroll Support

• Administer HMO, group life insurance, leave benefits, allowances, and other company-sponsored programmes.
• Support payroll, timekeeping, and benefits workflows, ensuring accurate records and timely processing.
• Validate statutory deductions, benefits adjustments, and related payroll inputs.
• Provide secondary support for payroll processing when required.
• Assist with compensation-related activities, including salary reviews, benchmarking, job evaluation, job levelling, and pay equity analysis.

Statutory Benefits & Government Compliance

• Coordinate with SSS, PhilHealth, Pag-IBIG Fund, DOLE, and third-party providers regarding employee concerns and processing requirements.
• Prepare and submit documentation for new hires, resignations, employee loans, maternity and sickness claims, and mandatory reports.
• Administer and monitor statutory benefits, including SSS sickness and maternity benefits, Pag-IBIG loans, and PhilHealth claims.
• Prepare certifications of contributions and other supporting documents required by employees or for benefits claims.
• Monitor changes in government regulations, labour laws, and statutory requirements to support compliance.
• Ensure benefits administration practices align with applicable Philippine employment laws and internal HR standards.

Data Management & Process Improvement

• Maintain accurate employee records and benefits documentation while safeguarding confidential information.
• Use HRIS, payroll systems, timekeeping platforms, and Microsoft Excel to validate records, reconcile data, and investigate discrepancies.
• Identify process gaps and recommend improvements to HRIS, payroll, and benefits workflows.
• Collaborate with HR, Finance, Operations, Talent Acquisition, and external service providers to resolve issues and improve service delivery.
• Perform other duties related to HRIS, compensation, and benefits as required.

About You

• Bachelor's degree in Human Resource Management, Psychology, Business Administration, Finance, Accounting, or a related field.
• At least 5 years of relevant experience in Philippine payroll, timekeeping, compensation, and benefits administration, preferably in a BPO, shared services, or high-volume environment.
• Hands-on experience with SSS, PhilHealth, Pag-IBIG Fund, DOLE requirements, statutory benefits, employee loans, sickness and maternity claims, and mandatory reporting.
• Experience administering HMO, group life insurance, leave benefits, allowances, and other employee benefits.
• Strong working knowledge of Philippine payroll processes, including payroll cut-offs, timekeeping validation, statutory deductions, taxable and non-taxable compensation, final pay, annualisation, and year-end requirements.
• Working knowledge of Philippine labour laws, DOLE regulations, statutory compliance, and the Data Privacy Act.
• Knowledge of compensation structures, salary benchmarking, job evaluation, salary reviews, and internal pay equity.
• Proficiency in HRIS, payroll, and timekeeping systems; experience supporting system implementation or process improvements is an advantage.
• Advanced Microsoft Excel skills, including PivotTables, XLOOKUP or VLOOKUP, conditional formulas, reconciliations, and large-data analysis.
• Strong analytical and numerical skills, with the ability to investigate discrepancies and deliver accurate outputs within strict deadlines.
• Excellent organisational, communication, and stakeholder-management skills.
• High attention to detail, discretion, and commitment to protecting confidential employee and payroll information.
• Ability to work independently, manage competing priorities, and respond effectively to employee concerns.