Compensation Analyst

Commissions Analyst

Job Description

Location

BGC, Manila, Philippines (on-site)

Work Schedule

8:00 a.m. to 5:00 p.m. U.S. Central Time

Employment Type

Full-time

Compensation

Competitive salary and benefits

About the Role

The Commissions Analyst manages the monthly commission cycle and helps ensure that commission payments are accurate, complete, and delivered on time. The role reviews data across CRM, vendor, financial, and payroll systems; resolves discrepancies; and maintains clear records of adjustments and exceptions.

This position partners with Finance, Payroll, Sales Operations, and vendors. It also supports commission reporting, historical audits, process documentation, and practical automation that improves the reliability of commission workflows.

Key ResponsibilitiesCommission Processing

·   Manage the monthly commission cycle using CRM-integrated tools to generate commission records, validate automated calculations, and move records through the required workflow stages.

·   Coordinate with Finance and Payroll to support accurate and timely commission payments.

·   Research and process adjustments related to discrepancies, disputes, and nonstandard commission scenarios.

Reconciliation and Controls

·   Reconcile commission reports to CRM data, vendor statements, and financial records to confirm accuracy and completeness.

·   Maintain organized support for adjustments, overrides, approvals, and exception cases.

·   Confirm that commission activity follows company policies and applicable contractual terms.

Reporting and Analysis

·   Prepare and distribute monthly and quarterly commission reports for sales leadership and executive teams.

·   Review vendor commission statements and identify underpayments, overpayments, chargebacks, and other discrepancies.

·   Provide ad hoc commission reporting and compensation data analysis for business leaders.

Historical Audits and Vendor Follow Up

·   Audit historical sales and commission records to identify missing payments, unresolved variances, or tracking gaps.

·   Submit and track inquiries through vendor portals until missed or incorrect commissions are resolved.

·   Maintain and improve procedures, process documentation, and knowledge resources for commission workflows.

·   Identify opportunities to simplify recurring work and support automation where it improves accuracy or turnaround time.

Qualifications and Experience

·   Two to four years of experience in commissions, telecom, billing, sales operations, or a related field.

·   Strong Excel skills, including pivot tables, lookup formulas, and data reconciliation techniques.

·   Experience working with CRM platforms, vendor systems, or comparable operational tools.

·   Ability to interpret commission plans and compensation structures and apply them consistently.

·   Strong analytical and problem-solving skills, with careful attention to financial data and exceptions.

·   Experience collaborating with Finance, Sales, Payroll, Human Resources, or other cross-functional teams.

·   Clear communication and strong organization, including sound judgment when handling sensitive compensation data.

What We Offer

·   A collaborative role with regular exposure to Finance, Sales Operations, leadership, and external vendors.

·   Opportunities to build experience in commission structures, sales analytics, reconciliation, and process automation.

·   Competitive compensation, healthcare benefits, paid time off, and professional development opportunities.