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Kumu

Community Operations Intern

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  • Posted 9 days ago
  • Be among the first 10 applicants
Early Applicant

Job Description

We're looking for proactive and people-oriented interns to join our team. This role is at the frontlines of our community-supporting user engagement, gathering user insights, and helping identify opportunities to drive growth.

What you'll do:

  • Engage with users through chats, calls, and in-app interactions
  • Promote and facilitate user-facing activities
  • Understand user behavior and needs
  • Build relationships with users across different backgrounds
  • Observe and flag trends, issues, and micro-opportunities for growth
  • Work closely with the team to translate user insights into actionable ideas

What we're looking for:

  • Self-motivated and willing to learn in a fast-paced environment
  • Comfortable interacting with people from different backgrounds
  • Good comprehension and speaking skills
  • Observant, curious, and proactive in asking questions
  • Willing to take initiative and support team goals

Qualifications:

  • Currently enrolled in college or a recent graduate
  • Open to any course, but experience in community work, sales, or orgs is a plus
  • Must have a personal smartphone and laptop
  • Amenable to flexible schedules, including occasional weekends or holidays

Why this role matters:
This internship gives you hands-on experience working directly with users-understanding real behavior, building relationships, and contributing to how a company grows from the ground up.

More Info

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About Company

Job ID: 145021983