Community Manager

Sevensharp Creatives is looking for a COMMUNITY MANAGER. If you enjoy building and nurturing online communities, be part of our team!

We're looking for an individual who is highly organized with strong communication skills (verbal and written) and has familiarity with community platforms such as Facebook Groups and Reddit. Better if you can work independently and with a team.

Responsibilities of a Community Manager:

• Create communication responses that align with marketing strategies.
• Attend social media inbox messages, comments and customer queries in a timely manner.
• Share experience and observations to the management.
• Coordinate with Marketing, PR and Communications teams to ensure communication consistency.
• Liaise with Development and Sales departments to stay updated on new products and features.
• Build relationships with customers, potential customers, industry professionals and journalists.
• Create and initiate threads in social media groups and reviews sites.
• Consolidate, monitor and report on audience feedback and online reviews.
• Read and interact with threads that are relevant and beneficial to the brand goal.
• Perform Social Media Listening in comments, inbox, and groups.

This is a project-based WFH position. Candidates within Metro Manila are preferred.