Role Overview
The Community Lead is the face of Ripple Wanders on-ground. You are responsible for creating a safe, smooth, and memorable experience for every trip. This role combines coordination, hosting, and community-building so participants feel welcomed, engaged, and taken care of throughout the journey.
What You'll Do
1. Trip Facilitation & Coordination
- Lead the group from assembly to end of trip
- Ensure itinerary flow is followed including timings, transitions, and activities
- Coordinate with guides, drivers, and partners on-ground
- Handle registrations, headcount, and attendance
2. Community Experience
- Welcome participants and set the tone for the trip
- Engage solo joiners and help them feel included
- Facilitate light interactions such as introductions or icebreakers
- Build a friendly, respectful, and safe group environment
3. On-Ground Problem Solving
- Manage minor issues such as delays, participant concerns, or changes in plan
- Make quick decisions while aligning with Ripple Wanders standards
- Escalate major concerns when needed
4. Safety & Accountability
- Ensure participants follow safety guidelines
- Monitor group pacing especially for hikes and adventure activities
- Stay alert to health or emergency situations
5. Brand Representation
- Act as a Ripple Wanders ambassador
- Uphold a warm, inclusive, and adventurous tone
- Capture moments through photos or videos when possible
What We're Looking For
- Strong people skills and naturally approachable
- Organized and reliable under pressure
- Comfortable leading groups and speaking in front of people
- Passion for travel, nature, and community-building
- Calm and resourceful in unpredictable situations
- Experience in outdoor events, tours, hiking, or facilitation is a plus
Nice To Have
- First aid training such as Philippine Red Cross certification
- Experience hosting or organizing group trips or events
- Basic outdoor or hiking familiarity
What Success Looks Like
- Participants feel welcomed, safe, and connected
- Trips run smoothly even when things do not go as planned
- Solo joiners feel included
- People leave saying, That was more than just a trip.
You can also send CV / Resume to [Confidential Information]
