Communications Operator

1-3 Years

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Early Applicant

Job Description

Receive and direct incoming phone calls, emails, radio transmissions, and internal messages.
Log and relay accurate information to relevant departments or personnel.
Monitor and operate communications equipment such as telephony systems, radios, or digital messaging platforms.
Handle emergency or high-priority messages in a calm, timely, and professional manner.
Maintain detailed logs and documentation of all communication transactions.
Support internal coordination across teams for operational or incident response.
Escalate issues or incidents as needed following established protocols.
Provide updates and reports to supervisors or managers as required.
High School diploma; College-level or graduate of a Communication, IT, or related course is an advantage.
Proven experience in a communications, call center, dispatch, or administrative support role preferred.
Strong verbal and written communication skills in English and Filipino.
Proficient in using communication devices (telephone, two-way radio) and software (email, messaging apps, MS Office).
Excellent listening, attention to detail, and data entry accuracy.
Ability to multitask, prioritize, and manage time efficiently.
Must be willing to work on a shifting schedule, weekends, or holidays as required.
Willing to be assigned to Alabang, Muntinlupa
1-3 working experience