The Communication Officer supports DigiPlus Foundation's efforts to ensure all communications are engaging, consistent, and aligned with the brand's messaging.
- Key Responsibilities
- Design and produce graphics, art cards, infographics, and visual content for social media and the website.
- Create and edit reels, highlight videos, and short-form content for various platforms.
- Assist in planning, shooting, and editing photo and video materials.
- Write compelling captions, posts, and articles to accompany visual content.
- Schedule, publish, and monitor content across social media platforms.
- Respond to social media comments and messages promptly and professionally.
- Track and analyze social media metrics, providing insights and recommendations for improvement.
- Draft and distribute press releases to promote the Foundation's initiatives.
- Coordinate with PR agencies for media placements and dissemination of press materials.
- Post press releases and updates on the Foundation's website.
- Manage and respond to emails and other external correspondence.
- Support the development of integrated information and education campaigns.
- Assist in preparing award submissions to highlight the Foundation's achievements.
- Key Result Areas (KRAs)
- Deliver high-quality, engaging visual and written content aligned with the Foundation's advocacies.
- Achieve consistent and timely posting across all social media platforms.
- Increase audience engagement and reach through creative content strategies.
- Ensure press releases and media placements generate positive visibility.
- Maintain a responsive and professional online presence across social channels and email.
- Provide regular reports on social media performance and campaign outcomes.
- Support award submissions and recognition efforts for the Foundation's initiatives.
- Qualifications and Experience
- Bachelor's degree in Communications, Graphic Design, Marketing, Public Relations, Multimedia Arts, or related field.
- 2–3 years of experience in content creation, graphic design, video editing, social media management, or public relations.
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects) or equivalent tools.
- Strong writing and editing skills for press releases, social media content, and articles.
- Demonstrated portfolio of creative work in design and video production.
- Strong organizational, time management, and multitasking abilities.
- Ability to work independently and collaboratively within a team.
- Preferred: Experience in the non-profit sector; familiarity with social media analytics tools and CMS platforms.
- Key Competencies and Skills
- Creativity and innovation in content creation and storytelling.
- Strong visual design and multimedia production skills.
- Excellent written and verbal communication abilities.
- Analytical skills to measure effectiveness of communications and recommend improvements.
- Responsiveness and professionalism in handling online and email interactions.
- Teamwork and collaboration to support the Communications Manager and peers.
- Attention to detail and commitment to delivering high-quality outputs.
