Commercial Systems & Analytics Supervisor

Job Description:

Responsible for managing and improving the systems, tools, and processes that support B2B commercial operations. Ensures that sales and trade data are accurate, complete, and available on time to support effective business decisions.

Works closely with IT, Sales, Trade Marketing, Finance, and external partners to resolve system and process issues, improve operational efficiency, drive system adoption, and implement digital solutions that help the B2B sales team achieve its business goals.

Key Responsibilities:

1. System Design, Optimization and Sales Process Automation

• Lead the end-to-end management of sales and trade systems used by B2B Team
• Identify and implement automation opportunities for route-to-market, promotions tracking, pricing updates, and store execution reporting.
• Standardize key commercial processes through system enhancements and digital tools.

2. Master Data Governance Data Integration & Reporting

• Oversee accuracy and integrity of master data related to customers, SKUs, pricing, and promotions in relevant systems.
• Enable seamless data capture, consolidation, and reporting for B2B KPIs
• Collaborate with Process Excellence and IT teams to ensure dashboard accuracy and usability.
• Sales Performance Dashboard to be used for WDM and Monthly/Weekly FAS Reporting
• POS Data Analysis and insights

3. Stakeholder Alignment & User Support

• Coordinate with internal departments and act as the bridge between the business and the technical/system teams.
• Works with Corp Planning and BU for Demand Review and Sales Operation Excellence
• Collaborate with Process Excellence Team in Target Setting

4. Project Management

• Lead and manage system improvement projects including requirement gathering, UAT (User Acceptance Testing), rollout, and adoption tracking.
• Monitor project timelines, risks, and deliverables with internal and external stakeholders

Qualifications:

• Bachelor's Degree in Business, Industrial Engineering, Information Systems, Statistics, Economics, or related field.
• 5-8 years of experience in Commercial Excellence, Sales Operations, Business Analytics, or Digital Transformation.
• Experience in FMCG, Retail, or Distribution environments.
• Strong proficiency in Power BI, Excel, ERP systems, and business analytics tools.
• Proven experience in dashboard development, sales reporting, process automation, and cross-functional project management.
• Excellent stakeholder management, communication, and problem-solving skills.