Maximize Telco Revenue Using ARPU, Churn, and Pricing Insights
Lead commercial pricing and revenue analytics initiatives within a consumer telecommunications environment. As a Commercial Pricing Manager, you will analyze customer revenue performance, monitor ARPU, churn curves, plan mix, and VAS attachment, and identify opportunities to improve revenue, retention, and margin. This role is designed for professionals with hands-on experience in telco or large-scale subscription businesses, not general CRM, operations, or sales roles. Emapta connects you to global commercial strategy work within a high-performance, data-driven environment.
Job Overview
Employment type: Full-time
Shift: Day Shift, Monday to Friday; 5:30 AM-2:30 PM or 6:30 AM-3:30 PM, Weekends Off
Work setup: Hybrid - Megatower, Ortigas
Salary: PHP 80,000 - PHP 120,000
Exciting Perks Await!
- Competitive salary package
- Hybrid work arrangement
- HMO coverage with free dependent upon regularization
- Prime office location in Ortigas (easy access to MRT stations, restaurants, and banks)
- Day shift schedule
- Fixed weekends off
- Salary Advance Program through our banking partner (eligibility subject to bank assessment; available after 6 months tenure)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to office gyms (Ortigas and Makati)
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
- Minimum 2+ years of experience in commercial analytics, pricing, or revenue management within consumer telecommunications or subscription-based businesses (MUST HAVE)
- Proven hands-on experience working with telco metrics such as ARPU, churn curves, plan mix, and VAS attachment (non-negotiable)
- Demonstrated impact on revenue optimization, customer retention, and margin improvement
- Strong experience working with large customer datasets and translating insights into commercial and pricing decisions
- Experience in pricing strategy, customer lifecycle value management (CVM), or revenue optimization within telco or subscription environments
- Strong stakeholder management and communication skills within commercial, product, or pricing teams
- Highly analytical with a strong problem-solving mindset and attention to detail
Your Daily Tasks
Revenue Analytics & Commercial Performance (Core Focus)
- Analyze ARPU, churn curves, plan mix, VAS attachment, and customer revenue trends
- Identify opportunities to improve revenue, retention, and margin performance
- Evaluate performance of pricing, plans, and commercial initiatives using large customer datasets
Pricing Strategy & Optimization
- Support development and optimization of pricing strategies and product positioning
- Assess pricing effectiveness and recommend adjustments based on customer behavior and market trends
- Model revenue impact of pricing changes, promotions, and plan structures
Customer Base & Lifecycle Analytics
- Analyze customer lifecycle performance across acquisition, retention, upsell, and churn
- Segment customer base to identify high-value opportunities and revenue risks
- Monitor churn drivers and recommend targeted interventions
Data Analysis & Insights Delivery
- Work with large-scale telco datasets to generate actionable commercial insights
- Develop dashboards and reports tracking key commercial KPIs
- Translate complex data into clear recommendations for stakeholders
Cross-Functional Commercial Collaboration
- Partner with product, marketing, and commercial teams to align pricing and revenue strategies
- Support campaign planning with data-driven targeting and performance evaluation(not execution)
- Provide insights to influence business decisions and commercial outcomes
About the Client
Our client operates within the telecommunications industry, delivering high-speed broadband solutions across Australia. Known for its customer-first mindset and data-driven growth strategies, the organization continuously evolves its lifecycle management and commercial models. Joining the team means influencing revenue performance, shaping customer engagement at scale, and gaining exposure to international telecom markets within a performance-driven environment.
Welcome to Emapta Philippines!
Join a team that values camaraderie, excellence, and growth. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.
Apply now and be part of the #EmaptaEra!
