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Dnata

Commercial Officer

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Job Description

Minimum Requirements

  • Applicants must be willing to work and relocate to Clark, Pampanga.
  • Applicants must be a Filipino citizen or have a relevant residence status.
  • High School diploma with at least 2 years in college.
  • Minimum 5 years aviation experience, ideally with operational and contract management experience in the ground handling industry.
  • A self-starter, able to work remotely and with the ability to multi-task, manage priorities and work effectively as part of team.
  • Excellent communication and problem-solving skills, with a proactive and solution-orientated mindset.
  • Excellent Microsoft Word and Excel skills, with experience on any CRM system, preferably Salesforce CRM.
  • Good Analytical Skills and Articulation Skills.
  • Ability to work independently and take initiative.
  • Have a mature attitude coupled with high degree of work ethic.
  • Be self-motivated and able to apply initiative to solve problems.
  • Be effective in a team-based environment and supportive of team objectives.
  • Show the ability and willingness to undertake intensive training in complex products.
  • Must be willing to work on shifting schedule, holidays, and weekends.

Key Responsibilities And Accountabilities

RFQ/RFP & Contract Administration

  • Prepare, submit, and track RFQ/RFP responses using approved templates and price lists.
  • Maintain contract data in the designated contract repositories (e.g. Salesforce and FiNDnet).
  • Ensure documentation and approvals are processed through the Commercial team before release.

Pricing Governance & Rate Management

  • Apply approved costings and ad-hoc price lists to all quotes.
  • Manage rate increase cycles and ensure updates are reflected in systems.

Private Aviation Support

  • Coordinate and price private aviation handling requests in line with customer requirements

CRM & Pipeline Hygiene

  • Maintain accurate pipeline data and opportunity stages in Salesforce.

Revenue Assurance & Billing Handover

  • Perform pre-issue checks with Finance to prevent revenue leakage.
  • Submit complete billing information to Finance with correct documentation.

Stakeholder Management

  • Coordinate with dnata Singapore Commercial, Finance, and local operations to ensure compliant execution.
  • Ensure third parties follow Commercial approval workflows.

Perform other related duties, as assigned by the line manager and/or Operations Manager.

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About Company

Job ID: 146440245

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