Commercial Associate

About ADA

ADA is the Data and AI Experience Company. We work with global enterprises to build data and AI powered experiences where every decision runs on real-time intelligence and every interaction earns trust. That's how businesses scale, stay ahead, and deliver measurable outcomes.

Our mission is ambitious: to create the world's most intelligent growth platform for every client we serve. With over 1500+ customers across Retail, Food and Beverage, CPG, Telecommunications, Financial Services, Healthcare and Automotive, we operate in 35 markets around the world.

Key Responsibilities

• Support daily commercial operations for E-commerce stores across E-commerce platforms
• Optimize product listings and maintain E-commerce storefront, including upload and update banners, images, content and Product Detail Pages
• Monitor stock availability, pricing, promotion and campaign readiness
• Coordinate campaign planning, promotion setup and execution through effective alignment with different stakeholders, including clients, platform KAMs and internal cross-functional teams
• Serve as the primary point of contact for platform-related and operational escalations, ensuring timely resolution of issues
• Track performance metrics across sales, traffic, conversion and product, including GMV, NMV, UV, PV and other relevant metrics
• Prepare weekly/monthly commercial performance reports and client-facing business updates
• Identify growth opportunities for clients through data analysis and performance insights
• Assist the Commercial Manager in the day-to-day operations of the team
  
  

Requirements

• 1 – 2 years of experience in E-commerce commercial or marketplace operations
• Familiarity with E-commerce platform ecosystem, such as Shopee, Lazada and TikTok Shop
• Proficiency in Microsoft Excel, with strong analytical skills and the ability to interpret data
• Good reporting and presentation skills
• Good written and verbal communication skills
• Good interpersonal skills with the ability to collaborate with internal and external stakeholders
• Fast learner with a strong sense of ownership and accountability
  
  

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Unfortunately, we are only able to contact shortlisted applicants. We encourage you to continuously visit our website www.adaglobal.com for regular updates on available roles

We transform businesses using data, AI and tech | ADA

Pioneers in data and analytics, we are powering global marketing and commerce digital transformation with data and AI-led impact. Learn more here!