Commerce Strategy & Transformation Consulting (Non-Executive / Executive Level)

Join our team of Customer Sales & Service consultants who solve customer-facing challenges at clients spanning sales,serviceand marketing to accelerate business change.

Practice:I | Areas of Work: Commerce & Sales | Level: Consultant / Manager / Senior Manager | Location:Bonifacio Global City, Taguig, Metro Manila, Philippines

Explore an Exciting Career at Accenture

Are you passionate about shaping how commerce works in anAI‑drivenworld Do you enjoy turning emerging technology into real customer impact, from discovery todecision‑makingand transactions Have you been part of deployingAI‑enabledsolutions-whether in commerce platforms, digital ecosystems, or customer experiences-and want to scale that impact across global clients

If this excites you,you'llfind the right opportunity here.

The Practice - A Brief Sketch

Accenture Song accelerates growth and value for our clients through sustained customer relevance. We bring together strategy, creativity, technology, and data to design and deliver meaningful experiences at speedand atscale.

Within Song Commerce, we are buildingnext‑generationcapabilities at the intersection of AI, digital commerce, andAI‑drivendiscovery-including Agentic Commerce and Generative Engine Optimization (GEO). These capabilities are central to Accenture's reinvention agenda, shaping how brands and products are discovered, recommended, and transacted inAI‑firstenvironments.

As part of our Commerce - Agentic & GEO team, you will help clients adapt to a world where AI agents, conversational interfaces, and generative engines influence how customers discover, evaluate, and purchase products.

You will work across strategy, experience, content, platforms, and data to help organizations modernize their commerce ecosystems-ensuring products are both discoverable by AI engines and actionable by AI agents.

This role spans consulting, solution design, and execution, with expectations calibrated by level.

Key Responsibilities:

Agentic Commerce

• Help define how products, pricing, inventory, and policies should be structured forAI‑drivendiscovery andagent‑assistedtransactions

• Support or lead the design ofcommerce systems that can be understood and used by AI(e.g., structured data, APIs, product feeds)

• Help prepare systems for AI agents to interact with, enabling real-time decisioning and actions such as product selection, pricing, or transaction support

• Design and prototype agent journeys (e.g., conversational shopping, guided selling,post‑purchaseservice) and define the guardrails, handoffs, and success metrics needed to scale them safely

• Partner with engineering, data, and platform teams to operationalize agentic use cases

GEO (Generative Engine Optimization)

• Improve how brands and products are discovered, understood, cited, and recommended byLLM‑poweredexperiences (e.g., ChatGPT, Perplexity)

• Support or lead GEO strategies covering:

• Content and entity optimization

• Structured data and technical alignment

• Measurement of AI visibility and share of voice

• Establish GEO baselines and testing approaches (e.g., prompt set design, answer quality scoring, citation tracking) to measure improvement over time and inform content and technical priorities

• Collaborate with SEO, content, PR, and analytics teams to drive AI discoverability

Consulting & Delivery

• Translate emerging AIcapabilities into practical commerce use cases and client roadmaps (e.g., AI-assisted product discovery, automated workflows, agent-enabled transactions)

• Support end-to-end delivery from concept to implementation by coordinating across strategy,design,engineering, and data teams to define requirements, manage dependencies, and drive progress

• Contribute toorleadclient workshops, working sessions, and executive readouts

• Produce clear,insight‑drivenclient deliverablesthat connect AI capabilities to measurable business outcomes

• Support capability building and knowledge development within Song Commerce

Read about us.

#LI-PH

Your Experience Counts!

Management Consultant

• 4+ years of experience in consulting, digital strategy, commerce, SEO, platforms, or adjacent roles

• Hands‑oninvolvement inat least one AI, agentic, orgenerative‑enabledinitiative(e.g., automation, AI-assisted workflows, chatbot/LLM integration, or agentic use cases), either through direct implementation or as part of a delivery team

• Strong analytical andproblem‑solvingskills

• Ability to support delivery workstreams, research, analysis, and documentation

• Comfortable working infast‑evolving, ambiguous problem spaces

ManagementConsulting Manager

• 10+ years of experience delivering digital commerce, platform, orAI‑enabledtransformation

• Proven ability tolead workstreamsand manage consultants or analysts

• Experience translating strategy intoexecutable solutions and roadmaps, particularly in digital commerce or AI-enabled customer experiences

• Strongclient‑facingskills, including facilitation and stakeholder management

• Ability to connect technology concepts (e.g., AI, APIs, automation) with real customer or business use cases

• Exposure toAI‑drivendiscovery, agentic systems, or advanced commerce ecosystemsisstrongly preferred

Management ConsultingSenior Manager

• 12+ years of experience in consulting, digital commerce, platform strategy, or technology transformation

• Proventrack recordleading complex,multi‑disciplinaryprograms

• Ability to influence senior client stakeholders and shape strategic direction

• Strong understanding of ecosystems, APIs, data architecture, andAI‑drivenexperiences

• Experience shaping or leading AI-enabled transformation initiatives, particularly in commerce, customer experience, or digital platforms

• Experience building teams, scaling capabilities, and contributing to practice growth

What'sin it for you

• An opportunity to work onwith key G2000 clients

• Potential towith leaders in strategy, industry experts, enterprise function practitionersand,business intelligence professionals to shape and recommend innovative solutions thatleverageemerging technologies.

• Ability to embedinto everything-from how you service your clients to how youoperateas a responsible professional.

• Personalized training modules to developyourto grow your skills, industryknowledgeand capabilities

• Opportunity to thrive in athat is committed toaccelerateequality for all. Engage in boundaryless collaboration across the entire organization.

About Accenture:

Accenture is a leading global professional services company,providinga broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions-underpinned by the world's largest delivery network-Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at.

About Accenture Strategy & Consulting:

Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology willimpactindustry and business models. Our focus on issues such as digital disruption, redefiningcompetitiveness,operatingand business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners,customersand communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Strategy & Consulting Global Network - a distributed management consulting organization that provides management consulting and strategyexpertiseacross the client lifecycle. Our S&C Global Network teams complement our in-countryteams todelivercutting-edgeexpertiseand measurable value to clients all around the world. For more information visit

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